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How to recover emails deleted from a Public Folder

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How to recover emails deleted from a Public Folder - 18.Jan.2008 5:19:42 AM   
mdimthyas

 

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Joined: 9.Jan.2007
Status: offline
We have a user who says that his emails are getting deleted from Public Folder. But he denies that he has manually deleted them. How to recover the deleted emails other than getting from Backup or Restore Deleted Items from Outlook.

Please suggest.
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RE: How to recover emails deleted from a Public Folder - 18.Jan.2008 5:28:50 AM   
Confused2

 

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Joined: 16.Nov.2007
From: Scotland
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There's a similar post in the Public Folders Forum with a couple of tech articles:

http://forums.msexchange.org/Hoe_to_restore_deleted_public_folder/m_1800462693/tm.htm

(in reply to mdimthyas)
Post #: 2
RE: How to recover emails deleted from a Public Folder - 18.Jan.2008 8:41:44 AM   
Sembee

 

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Joined: 17.Jan.2008
From: Somewhere near London, UK
Status: offline
Why do you say that you don't want to use recover deleted items in Outlook? Is that because you haven't enabled it, or because you cannot see the items?
If you cannot see the items then something/someone else is deleting the content - deleted items are usually only shown to the person who has deleted them.

Do you have recover deleted items enabled on the public folder store?
Are you sure that the items have been deleted and have not been hidden by a view? Who else has access to delete the content?

Don't forget that you can recover the deleted items in two ways - either through Outlook or by using OWA. http://www.amset.info/outlook/recoverdeleteditems.asp
However OWA I think is restricted in the same way with what you can view.

Simon.

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(in reply to Confused2)
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