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SMTP Queue Growth: Critical and messages stuck in queue

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SMTP Queue Growth: Critical and messages stuck in queue - 30.Jan.2008 1:42:20 PM

vikmakol

Posts: 18
Joined: 17.Jan.2008
Status: offline

I am in the process of decomission exchange01 (I have moved all maiboxes, folders, RUS and so on), but when I shutdown the server for a while SMTP queue rises on exchange02 and monitoring goes into critical status. The only messages I see in queue are system generated messages from exchange02. I am using Default SMTP virtual server and smarthost as mail relay for inbound and outbound mail routing.

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RE: SMTP Queue Growth: Critical and messages stuck in q... - 31.Jan.2008 10:23:02 AM

Scouser

Posts: 201
Joined: 5.Aug.2006
Status: offline

Firstly just to be sure have you completed all the steps in the following article:

http://support.microsoft.com/kb/822931

Also found this of use:

http://msexchangetips.blogspot.com/2006/07/exchange-cannot-delete-public-folder.html

Phil.

(in reply to vikmakol)

Post #: 2

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 1:43:47 PM

vikmakol

Posts: 18
Joined: 17.Jan.2008
Status: offline

Thank you Phil, although I followed both the links but no help. I was able to fix the outbound routing but when I shutdown the exchange01, the SMTP queue on on exchange02 rising and goes to critical state

(in reply to vikmakol)

Post #: 3

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 4:17:13 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

Did you remember to add Exchange02 as a bridgehead for your outbound SMTP connector? If not, it will attempt to send all the outbound messages to one of the servers listed (sounds likely Exchange01 is the only one).

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to vikmakol)

Post #: 4

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 6:22:04 PM

vikmakol

Posts: 18
Joined: 17.Jan.2008
Status: offline

hi Dean
Good to see you again

.. I did add exchange02 as local bridgehead in my only outbound connector.

(in reply to uemurad)

Post #: 5

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 6:41:33 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

Are the messages stuck in a queue destined for Exchange01 (name of the queue)?

If you go into the Exchange System Manager, expand Exchange02 / Protocols / SMTP and open the properties of the Default SMTP Virtual Server. Go to the Delivery tab and click Advanced. Do you have anything in the Smarthost field?

Have you restarted the Exchange services on Exchange02 since adding it as a bridgehead?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to vikmakol)

Post #: 6

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 7:52:47 PM

vikmakol

Posts: 18
Joined: 17.Jan.2008
Status: offline

The only messages get stuck in queue of exchange02 are from exchange02-isadmin@abccorp.com. No I dont have any smarthost listed in Delivery, Advanced tab of Default SMTP Virtual server and yes I restarted all the exchange services on exchange02.

(in reply to uemurad)

Post #: 7

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 8:12:10 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

What is the name of the queue in which the messages are stuck?
How many Routing Group connectors do you have defined?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to vikmakol)

Post #: 8

RE: SMTP Queue Growth: Critical and messages stuck in q... - 2.Feb.2008 10:58:53 PM