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Recovery Storage Group - Restore fails

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Recovery Storage Group - Restore fails - 7.Feb.2008 8:05:30 PM

tkurack

Posts: 3
Joined: 7.Feb.2008
Status: offline

I am trying to restore a backup to a recovery storage group using Netbackup. I am also trying to restore this backup to a different drive. I have followed the instructions here http://seer.entsupport.symantec.com/docs/281259.htm and continue to get errors:

16:52:57 2/7/2008: Restore Started
16:52:57 (124888.xxx) Media id AB0255 is needed for the restore.
16:52:57 (124888.xxx) Media id 000129 is needed for the restore.
16:52:57 (124888.001) Restoring from image created Fri Jul 13 17:02:20 2007
16:53:02 (124888.001) INF - TAR STARTED
16:53:03 (124888.001) INF - Waiting for mount of media id AB0255 on server ppnbu01 for reading.
16:53:37 (124888.001) INF - Waiting for positioning of media id AB0255 on server ppnbu01 for reading.
16:55:53 (124888.001) INF - Beginning restore from server ppnbu01 to client cpmal00
16:55:53 (124888.001) TAR - Microsoft Information Store:\First Storage Group\Mailbox Store (CPMAL00)
16:55:53 (124888.001) MNR - The file was renamed to the following:
16:55:53 (124888.001) UTF - Microsoft Information Store:\Recovery Storage Group\Mailbox Store (CPMAL00)
16:55:53 (124888.001) ERR - unable to create object for restore: Microsoft Information Store:\Recovery Storage Group\Mailbox Store (CPMAL00) (BEDS 0xFFFFFE30: )

16:59:18 2/7/2008: Restore Started
16:59:18 (124889.xxx) Media id AB0255 is needed for the restore.
16:59:18 (124889.xxx) Media id 000129 is needed for the restore.
16:59:18 (124889.001) Restoring from image created Fri Jul 13 17:02:20 2007
16:59:23 (124889.001) INF - TAR STARTED
16:59:23 (124889.001) INF - Waiting for mount of media id AB0255 on server ppnbu01 for reading.
17:00:34 (124889.001) INF - Waiting for positioning of media id AB0255 on server ppnbu01 for reading.
17:02:37 (124889.001) INF - Beginning restore from server ppnbu01 to client cpmal00
17:02:37 (124889.001) TAR - Microsoft Information Store:\First Storage Group\Mailbox Store (CPMAL00)
17:02:37 (124889.001) ERR - unable to create object for restore: Microsoft Information Store:\First Storage Group\Mailbox Store (CPMAL00) (BEDS 0xFFFFFE30: )

I have tried restoring everything to it's original location (Microsoft Information Store:\First Storage Group\) and to a new location (Microsoft Information Store:\Recovery Storage Group\). Neither location works. Not sure what I am doing wrong but any help would be greatly appreciated.

Tom

Post #: 1

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RE: Recovery Storage Group - Restore fails - 8.Feb.2008 3:52:47 AM

alex.c

Posts: 49
Joined: 12.Jan.2005
From: AT/Vienna
Status: offline

Hi Tom,

maybe you already found this article, but it's the first useable link I found.
http://seer.entsupport.symantec.com/docs/277188.htm

Hope it helps.

Alex

(in reply to tkurack)

Post #: 2

RE: Recovery Storage Group - Restore fails - 8.Feb.2008 4:29:16 PM

tkurack

Posts: 3
Joined: 7.Feb.2008
Status: offline

Thanks Alex -

Actually it was a netbackup client\server version mismatch. Client was 5.0 and server is 5.1. Found it here: https://forums.symantec.com/syment/board/message?board.id=21&message.id=41055&query.id=38577#M41055

Also I did not share my external drive as mentioned here: http://seer.entsupport.symantec.com/docs/272543.htm

Tom

(in reply to tkurack)

Post #: 3