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Unable to create/update OAB

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Unable to create/update OAB - 6.Mar.2008 7:40:08 PM

JohanCh

Posts: 11
Joined: 19.Jul.2002
From: Dalby, Skane, Sweden
Status: offline

Hi everyone!

I get an error message when I'm trying to update a OAB in the Exchange Management Console:

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Action 'Update' could not be performed on object 'XXXXX OAB'.
XXXXX OAB
Failed
Error:
Failed to generate the content of the offline address book '\XXXXX OAB'. Two possible reasons for the failure are that the System Attendant Service is not running or you do not have permission to perform this operation. Error message : 'Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))'.
Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))

Anyone thet knows why and how to fix it? All other adress lists works fine.

/Johan Christensson

< Message edited by JohanCh -- 6.Mar.2008 7:41:24 PM >

Post #: 1

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RE: Unable to create/update OAB - 9.Mar.2008 5:30:58 PM

farisnt

Posts: 384
Joined: 9.Jul.2006
Status: offline

Make sure that the OAB doesnt include any Address list that is not exist
run these command
get-addresslist |update-addresslist
get-globaladdresslist |update-globaladdresslist
get-offlineaddressbook |update-addressbook

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(in reply to JohanCh)

Post #: 2

RE: Unable to create/update OAB - 9.Mar.2008 6:50:17 PM

Elan Shudnow

Posts: 897
Joined: 4.Jan.2007
From: Chicago, IL
Status: offline

Also, if you're using the CAS for OAB web distribution for Outlook 2007 clients, after you run the above commands, run the following:
update-filedistributionservice.

That'll force the CAS to retrieve the OAB from the OAB generation server and place it in the CAS' IIS OAB directory.

You don't typically have to do this as there is a Polling feature set so the CAS will ocassionally poll (I think 180 minutes) for the OAB.

_____________________________

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Exchange MVP
http://www.shudnow.net

(in reply to farisnt)

Post #: 3

RE: Unable to create/update OAB - 16.Jul.2008 5:59:10 PM

Lissy

Posts: 2
Joined: 8.Sep.2005
Status: offline

Hello, We are migrating Exchange 2003 to Exchange 2007, everything it was work fine and I installed Exchange 2007 SP1 about four days ago, after that I obteined the same problems but when I run the commands, I get error messages.
[PS] C:\Documents and Settings\Administrator>get-addresslist|update-addr
sslist
WARNING: The recipient "domain/Microsoft Exchange System Objects/Offline
Address Book - \/o=First Organization\/cn=addrlists\/cn=oab" is invalid and
could not be updated.
WARNING: The recipient "domain/Microsoft Exchange System Objects/Offline
Address Book - First Administrative Group" is invalid and could not be updated.
WARNING: The recipient "domain/Microsoft Exchange System
Objects/Schedule+ Free Busy Information - First Administrative Group" is
invalid and could not be updated.
WARNING: The recipient "domain/Microsoft Exchange System Objects/OAB
Version 2" is invalid and could not be updated.
WARNING: The recipient "domain/Microsoft Exchange System Objects/OAB
Version 3a" is invalid and could not be updated.
WARNING: The recipient "domain/Microsoft Exchange System Objects/OAB
Version 4" is invalid and could not be updated.
[PS] C:\Documents and Settings\Administrator>get-offlineaddressbook|upda
e-offlineaddressbook
Update-OfflineAddressBook : Failed to generate the content of the offline addre
ss book '\Default Offline Address List'. Two possible reasons for the failure a
re that the System Attendant Service is not running or you do not have permissi
on to perform this operation. Error message : 'Catastrophic failure (Exception
from HRESULT: 0x8000FFFF (E_UNEXPECTED))'.
At line:1 char:48
+ get-offlineaddressbook|update-offlineaddressbook <<<<
What can I do? Please, Help me.

(in reply to Elan Shudnow)

Post #: 4

RE: Unable to create/update OAB - 17.Jul.2008 5:22:55 PM

farisnt

Posts: 384
Joined: 9.Jul.2006
Status: offline

HI
I had such a problem and it was due to replication failure that was totaly automaticly fixed after fixing the replication
If you have more than 1 DC then ensure that the NetBIOS name and DNS Names + DNS Service are working fine

Here are some link in case that did not help

http://blogs.msdn.com/dgoldman/archive/2007/05/24/exchange-2007-objects-are-not-stamped-with-showinaddressbook-and-never-end-up-in-the-gal-after-a-gal-sync.aspx

Please in your next post .. please add some event log from the APP log and Directory Service if possible

Thanks

_____________________________

Talk with all .. Learn from All
MCP - VB - A+

(in reply to Lissy)

Post #: 5