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how to change the Certificate name used by Outlook 2007

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how to change the Certificate name used by Outlook 2007 - 7.Mar.2008 9:14:08 AM   
farisnt

 

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Hi
Thanks for reading
I have an issue regarding to autodiscover
that is the users are keep prompte to type the user nameand the password
this come with a certificate error
I notice after I ran the test autoconfiguration tool from outlook that the outlook certificate common name is Mail.Domain.com
not Exchang.domaion.com (the Email server name)
I need to change this to be as exchange.domain.com
I open the certificates on the clients and found nothing
I also open the certificate on the exchange and I found that there is a certificate common name is mail.domain.com
(note I have nothing to as mail.domain.com) so I remove this certficate
but outlook still using this name
how can I change this

Thanks

< Message edited by farisnt -- 7.Mar.2008 10:03:48 AM >


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RE: how to change the Certificate name used by Outlook ... - 7.Mar.2008 1:04:20 PM   
John Weber

 

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From: Portland, Oregon
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Fix the certificate mismatch  Try this:
http://tsoorad.blogspot.com/2008/01/outlook-2007-certificate-error.html

< Message edited by John Weber -- 7.Mar.2008 1:06:18 PM >

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RE: how to change the Certificate name used by Outlook ... - 7.Mar.2008 7:07:58 PM   
t0ta11ed

 

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That is an excellent article and it outlines it nicely. I took this exact same route when 2k7 was fairly new and there wasn't alot to go on but the server documentation. This has also been discussed elsewhere on the forum. 

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RE: how to change the Certificate name used by Outlook ... - 7.Mar.2008 8:01:48 PM   
Elan Shudnow

 

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From: Chicago, IL
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Thanks.  Glad it helped you out.

And btw, the original blog entry is located at the URL below; which is linked to in the blog entry above.
http://www.shudnow.net/2007/08/10/outlook-2007-certificate-error/

< Message edited by Elan Shudnow -- 13.Mar.2008 1:40:17 PM >


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RE: how to change the Certificate name used by Outlook ... - 7.Mar.2008 8:18:21 PM   
t0ta11ed

 

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Sorry, I didn't use it..I was just commenting that it is a good article on it. 

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RE: how to change the Certificate name used by Outlook ... - 7.Mar.2008 9:01:18 PM   
Elan Shudnow

 

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No worries.  I didn't mean it like that.  I actually meant thanks in regards to you liking the article.  :)  Was merely just linking to the true source of the article.

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RE: how to change the Certificate name used by Outlook ... - 8.Mar.2008 4:10:26 PM   
farisnt

 

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HI all and thanks for reply
as I understand from the Blog that the Email system is using the NetBIOS name insted of DNS that match the CN, or what ever name that is matching the CN

but in my case the name are correct
I ran the command
get-autodiscovervirtualdirectory and get-oabvirtualdirectory and Get-ClientAcccessServer  and do a full qeury about this with the |FL
but I did not notice that existence of the Mail.Domain.com as I show in the pic
I check my CA and notice that there are some invalid names and remove all
and I also ran the command enable-exchangeceritificate -service pop,imap,smtp,iis -thumbprint (CODE)
but the problem present
I notice that when I change the clientaccessserver from HTTPS to HTTP
the user have no problem but its beening loged to the Sync Folder
Thanks


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RE: how to change the Certificate name used by Outlook ... - 8.Mar.2008 5:59:16 PM   
Elan Shudnow

 

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Sounds like you are using your own CA.  Ensure that all your clients are obtaining the root certificate as well as any intermediate certificates.

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RE: how to change the Certificate name used by Outlook ... - 8.Mar.2008 6:05:56 PM   
farisnt

 

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Yes I am using the Local CA
Thanks
I will try it
but what does havce this to do with the wronge name

And another thing
when I set the clientaccessserver autodiscoverinternauri to be http only not HTTPS
everything work fine
the users are no longer prompted for a user name and a password
but an error being loged in the sync folder



< Message edited by farisnt -- 8.Mar.2008 6:21:13 PM >

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RE: how to change the Certificate name used by Outlook ... - 8.Mar.2008 6:21:59 PM   
Elan Shudnow

 

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You said it doesn't work when you use https.  I bet that's because the clients don't have the root/intermediate certificate(s).

As for the name, double check all the spellings are correct.

Also, for the OAB, if you specify https, make sure you enable SSL in IIS.  In IIS, make sure basic authentication is enabled for EWS, UM, and OAB.

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RE: how to change the Certificate name used by Outlook ... - 8.Mar.2008 6:31:21 PM   
farisnt

 

Posts: 384
Joined: 9.Jul.2006
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HI thanks for the Quick reply
what can I say
I really had already done this
and what about the Root Certificate , I guess if this was the problem outlook will prompte the user that the certificate is not trusted or invalid

for the name I make sure that the name is 100% is true and also ping it and it reply
and what about IIS
its Basic and SSL
I make it integrated but this did not help


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