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Corrupt Messages

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Corrupt Messages - 17.Mar.2008 12:45:49 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
Hello,

I am completing an 03 to 07 migration.  The server OS is 2003 64bit.  Exchange 2007, Sp1, Rollout  package update 1.

Several users outside the organization are getting message bound for my mail server bounced back with the following error:
smtp;554 5.6.0 STOREDRV.Deliver; Corrupt message
>>content


The internal users never receive the e-mail so obviously this is more than a nuisance.

Any ideas?

Thank you!
Post #: 1
RE: Corrupt Messages - 17.Mar.2008 12:57:41 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

Check is there any antivirus or scanning like content filtering is going on by third party vendor, make sure they are full updated. i never met with this sort of situation but however based on search most of the information is driving to AV only.
Even check wether you have latest update for exchange 2007 also.

(in reply to jtoole)
Post #: 2
RE: Corrupt Messages - 17.Mar.2008 1:03:17 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
Thank you for the quick response.  We are up to date with all MS OS patches and Exchange server patches/sp's.  We use Trend Micro Scan mail and patches/updates have been applied.

I have dropped the scanmail services for testing and the issue remains.

/bump

< Message edited by jtoole -- 17.Mar.2008 1:04:27 PM >

(in reply to ismail.mohammed)
Post #: 3
RE: Corrupt Messages - 17.Mar.2008 1:44:34 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

I would suggest you to stop all the services of trend and see that.
you can use get-transportagent and see that is there any agent is running related to scan mail\trend and then try to disable those service.


(in reply to jtoole)
Post #: 4
RE: Corrupt Messages - 17.Mar.2008 1:47:43 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
Here is what is listed with that command - even after stopping the scanmail services:

Identity                                           Enabled         Priority
--------                                           -------         --------
ScanMail Routing Agent                      True            1
Transport Rule Agent                          True            2
Journaling Agent                                  True            3
AD RMS Prelicensing Agent                False           4

(in reply to ismail.mohammed)
Post #: 5
RE: Corrupt Messages - 17.Mar.2008 2:03:06 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

He is the cause for your email : ScanMail Routing Agent 

Please disable him and test it out

(in reply to jtoole)
Post #: 6
RE: Corrupt Messages - 17.Mar.2008 2:07:42 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
The services were disabled and the machine rebooted. The same isue persists.

(in reply to ismail.mohammed)
Post #: 7
RE: Corrupt Messages - 17.Mar.2008 2:11:53 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

It might be a dump question, but check out the priority and status.
like status is showing disabled.
and keep it as last priority as possible

(in reply to jtoole)
Post #: 8
RE: Corrupt Messages - 17.Mar.2008 2:12:43 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
Ok - All set. Will test.

Identity                                           Enabled         Priority
--------                                           -------         --------
Transport Rule Agent                               True            1
Journaling Agent                                       True            2
ScanMail Routing Agent                           True            3
AD RMS Prelicensing Agent                     False           4

< Message edited by jtoole -- 17.Mar.2008 2:19:30 PM >

(in reply to ismail.mohammed)
Post #: 9
RE: Corrupt Messages - 17.Mar.2008 2:20:18 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
could you please paste the output of get-transportagent

(in reply to jtoole)
Post #: 10
RE: Corrupt Messages - 17.Mar.2008 2:24:20 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
Please see previous post -

(in reply to ismail.mohammed)
Post #: 11
RE: Corrupt Messages - 17.Mar.2008 2:28:01 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

you need to set ScanMail Routing Agent  to disable and give a try because it is still showing true

(in reply to jtoole)
Post #: 12
RE: Corrupt Messages - 17.Mar.2008 2:33:45 PM   
jtoole

 

Posts: 7
Joined: 17.Mar.2008
Status: offline
New config:

Identity                                           Enabled         Priority
--------                                           -------         --------
Transport Rule Agent                                True            1
Journaling Agent                                       True            2
ScanMail Routing Agent                            False           3
AD RMS Prelicensing Agent                     False           4

(in reply to ismail.mohammed)
Post #: 13
RE: Corrupt Messages - 17.Mar.2008 2:36:34 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

After rebooting also is still behaving same? if so then i need to do some research. and let me what i can get for u

(in reply to jtoole)
Post #: 14

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