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Corrupt Messages
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Corrupt Messages - 17.Mar.2008 12:45:49 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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Hello, I am completing an 03 to 07 migration. The server OS is 2003 64bit. Exchange 2007, Sp1, Rollout package update 1. Several users outside the organization are getting message bound for my mail server bounced back with the following error: smtp;554 5.6.0 STOREDRV.Deliver; Corrupt message >>content The internal users never receive the e-mail so obviously this is more than a nuisance. Any ideas? Thank you!
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RE: Corrupt Messages - 17.Mar.2008 12:57:41 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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hi mate, Check is there any antivirus or scanning like content filtering is going on by third party vendor, make sure they are full updated. i never met with this sort of situation but however based on search most of the information is driving to AV only. Even check wether you have latest update for exchange 2007 also.
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RE: Corrupt Messages - 17.Mar.2008 1:03:17 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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Thank you for the quick response. We are up to date with all MS OS patches and Exchange server patches/sp's. We use Trend Micro Scan mail and patches/updates have been applied. I have dropped the scanmail services for testing and the issue remains. /bump
< Message edited by jtoole -- 17.Mar.2008 1:04:27 PM >
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RE: Corrupt Messages - 17.Mar.2008 1:44:34 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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hi mate, I would suggest you to stop all the services of trend and see that. you can use get-transportagent and see that is there any agent is running related to scan mail\trend and then try to disable those service.
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RE: Corrupt Messages - 17.Mar.2008 1:47:43 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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Here is what is listed with that command - even after stopping the scanmail services: Identity Enabled Priority -------- ------- -------- ScanMail Routing Agent True 1 Transport Rule Agent True 2 Journaling Agent True 3 AD RMS Prelicensing Agent False 4
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RE: Corrupt Messages - 17.Mar.2008 2:03:06 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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hi mate, He is the cause for your email : ScanMail Routing Agent Please disable him and test it out
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RE: Corrupt Messages - 17.Mar.2008 2:07:42 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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The services were disabled and the machine rebooted. The same isue persists.
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RE: Corrupt Messages - 17.Mar.2008 2:11:53 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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hi mate, It might be a dump question, but check out the priority and status. like status is showing disabled. and keep it as last priority as possible
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RE: Corrupt Messages - 17.Mar.2008 2:12:43 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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Ok - All set. Will test. Identity Enabled Priority -------- ------- -------- Transport Rule Agent True 1 Journaling Agent True 2 ScanMail Routing Agent True 3 AD RMS Prelicensing Agent False 4
< Message edited by jtoole -- 17.Mar.2008 2:19:30 PM >
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RE: Corrupt Messages - 17.Mar.2008 2:20:18 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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could you please paste the output of get-transportagent
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RE: Corrupt Messages - 17.Mar.2008 2:24:20 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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Please see previous post -
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RE: Corrupt Messages - 17.Mar.2008 2:28:01 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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hi mate, you need to set ScanMail Routing Agent to disable and give a try because it is still showing true
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RE: Corrupt Messages - 17.Mar.2008 2:33:45 PM
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jtoole
Posts: 7
Joined: 17.Mar.2008
Status: offline
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New config: Identity Enabled Priority -------- ------- -------- Transport Rule Agent True 1 Journaling Agent True 2 ScanMail Routing Agent False 3 AD RMS Prelicensing Agent False 4
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RE: Corrupt Messages - 17.Mar.2008 2:36:34 PM
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ismail.mohammed
Posts: 3018
Joined: 9.May2007
From: India
Status: offline
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hi mate, After rebooting also is still behaving same? if so then i need to do some research. and let me what i can get for u
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