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Information Store Service wont start

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Information Store Service wont start - 26.Mar.2008 1:00:57 AM   
Mias

 

Posts: 3
Joined: 26.Mar.2008
Status: offline
Hello,

I ran out of space on Exchange 2000. I merged the partitions. Now the exchange info store service wont start. What is my next step. What do I do to fix the problem?
Post #: 1
RE: Information Store Service wont start - 26.Mar.2008 3:19:26 AM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
Hi mate,

Information store won't start (incomplete information always)

Currently check the available space for the database and log files
Second thing Select the option "do not mount the store at the startup for mailbox store and public store" and then try to start information store service. If your information store is started that means there is problem with our database. (note : don't forget to uncheck the "do not mount the store"

3) If database is the problem: run eseutil /mh on the database that is mailbox store and public store as well  and check the status if it is dirty shutdown then just below that you will see the logs required and make sure that you have all the required logs in the log file drive and then try to esetuil /r. if you don't have those log files then probably you need to restore the database.

4) if your database is clean shutdown still not able to start then go to event log and save & clear the application logs and then try to start the information store. check the application log and post it here.

(in reply to Mias)
Post #: 2
RE: Information Store Service wont start - 27.Mar.2008 4:39:12 AM   
Mias

 

Posts: 3
Joined: 26.Mar.2008
Status: offline
Thank You

You are a champion.  Your advice worked very well.

(in reply to ismail.mohammed)
Post #: 3
RE: Information Store Service wont start - 27.Mar.2008 4:42:20 AM   
Mias

 

Posts: 3
Joined: 26.Mar.2008
Status: offline
Again, Thank You ismail.mohammed,
 
I hope you are following the cricket, we did not bat to bad on the first day..(SA)

(in reply to ismail.mohammed)
Post #: 4
RE: Information Store Service wont start - 28.Mar.2008 7:16:12 AM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

Good to know that it worked for you and helped u to learn alot on exchange.

Your comments always welcome for encouraging my self

(in reply to Mias)
Post #: 5

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