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Exchange 2003, Rule Problem

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Exchange 2003, Rule Problem - 17.May2008 6:29:54 AM   


Posts: 2
Joined: 15.Nov.2007
Status: offline

I have a mailbox, it is a standard setup.

Background: Just recently moved Exchange from SBS 2000 to Exch 2003 Standard on Win 2003 Standard network. All mail flow is working fine inbound and outbound.

This users rules within the mailbox were Redirecting some emails and not others. I deleted all rules, closed and re-opened Outlook 2007 and now it will not recognise ANY rules.

I have 1 rule that takes ALL mail and redirects them to an external Blackberry instant email address.

Please help, this is driving me mad.

Other mailboxes in the same exch org are working with rules fine.

I have worked this out a little bit.

It seems that 2 of the mailboxes in my exch org have a standard redirect rule (to an external blackberry address).

Now if i send an Internal email to that person, the redirect works and sends the mail to the external blackberry.

If its from an external account (say my @btinternet.com account) it comes into the mailbox, but doesnt redirect out.

My mailbox has the same rule, in the same storage group and my blackberry works perfectly fine.

Post #: 1
RE: Exchange 2003, Rule Problem - 17.May2008 10:30:59 AM   


Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
Try clearing out the rules by using the command line switch for Outlook (outlook.exe /cleanrules).



Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)

(in reply to anthony@cttgroup.co.)
Post #: 2

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