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Not downloading Offline address book files. A server (URL) could not be located. 0X8004010F

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Not downloading Offline address book files. A server (... - 22.May2008 1:31:17 AM   
atedja

 

Posts: 63
Joined: 14.Apr.2008
Status: offline
To All techie and MVPs in this forum,  
How does one solve the problem of this nasty and annoying Error message:
 
Error Message:
 
15:30:07 Synchronizer Version 12.0.6300
15:30:07 Synchronizing Mailbox 'Albert Widjaja Tedjadiputra'
15:30:07 Synchronizing Hierarchy
15:30:07 Done
15:30:07 Microsoft Exchange offline address book
15:30:07                                 Not downloading Offline address book files.  A server (URL) could not be located.
15:30:07                0X8004010F

 
 
I've been struggling with this error since I deploy my Exchange Server 2007 and I've come across to several sites for the resolution and workaround but it doesn't seems to be helpful anyway :-|, here's the list of the workaround for this Issue of Autodiscover.
 
1.       Adding A record
http://www.123together.com/Support/Setup_Auto_Discover_Feature_for_Your_Domain_for_Outlook_2007.htm
http://technet.microsoft.com/en-us/library/cc411331(EXCHG.80).aspx
 
2.       Put Autodiscover.itree.com.au and McLaren.itree.com.au in Certificate SAN
http://forums.microsoft.com/technet/showpost.aspx?postid=2234047&siteid=17&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
 
3.       Rebuilding email account, by deleting the OST and then recreating it. Or delete the current Outlook mail profile and creating it again from beginning.
http://www.123together.com/Support/error_0x8004010F_the_operation_failed_An_object_could_not_be_found.htm
 
4.       Proxy bypass for McLaren.itree.com.au
http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=242986&messageID=2355292
 
5.       Selecting the correct OAB in EMS
http://support.microsoft.com/default.aspx/kb/905813
 
6.       Rebuilding OAB in EMS
http://kb.parallels.com/en/1587
 
7.       Adding XML debug override elements in web.config file then RESTART the server.
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3310929&SiteID=17
 
8.       Check the SSL port used by Autodiscover
http://www.eggheadcafe.com/software/aspnet/31768202/download-address-book-err.aspx
 
9.       Applying Exchange Server 2007 SP1 Update Rollup 2
 
another blog to read is Daniel GOldman's: http://blogs.msdn.com/dgoldman/search.aspx?q=0X8004010F&p=1
 
any other Idea or input would be GREATLY appreciated for all of Exchange Server 2007 user and Administrator as well.
 
Cheers,
 
AWT


_____________________________

/* I Appreciate all kinds of response */
Post #: 1
RE: Not downloading Offline address book files. A serv... - 22.May2008 10:01:57 AM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi,

have you tried to create new OAB?

(in reply to atedja)
Post #: 2
RE: Not downloading Offline address book files. A serv... - 22.May2008 7:01:28 PM   
atedja

 

Posts: 63
Joined: 14.Apr.2008
Status: offline
Hi Ismail,

Yes, I've created new OAB from EMC then associated it with the secondary storage group and I also did:

Change the Autodiscover record to become SRV
according to: http://support.microsoft.com/kb/940881

and installed Office 2007 SP1

here's the output of the https://(servername).domain.com/autodiscover/autodiscover.xml when i typed it from a browser:

<?xml version="1.0" encoding="utf-8" ?>
- <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
- <Response>
- <Error Time="08:55:27.4843750" Id="1433479874">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData />
</Error>
</Response>
</Autodiscover>

and the actual Autodiscover.xml looks like this:

<?xml version="1.0" encoding="utf-8"?>
<Autodiscover>
<!-- This is a placeholder file -->
</Autodiscover>

< Message edited by atedja -- 22.May2008 7:03:04 PM >


_____________________________

/* I Appreciate all kinds of response */

(in reply to ismail.mohammed)
Post #: 3
RE: Not downloading Offline address book files. A serv... - 23.May2008 5:35:08 AM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi mate,

> Follow this link http://support.microsoft.com/kb/939765
> Run exbpa, extra tool to check the basic recommendation
> Which outlook version are facing this problem? and how many users
> Try to run get-oabvirtualdirectory adn see that whether there is error in the output
> Confirm that web distribution is existing in the OAB tab and the same information should be replicated on CAS Server and i.e search for a folder called as OAB
> increase the diagnostic logging i.e set-eventloglevel "msexchagnesa\oal generator" - set the level to expert and then update the offline address book by running this command update-offlineaddressbook -identity "Default offline address list"
> check the application log in the malbox and Cas server as well
> users are able to modify their out of office assistant in outlook 2007?

(in reply to atedja)
Post #: 4

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