Cannot Mount Mailbox Database (Full Version)

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digeratiTyson -> Cannot Mount Mailbox Database (29.May2008 4:13:30 PM)

Just installed Exchange 2007 for the first time!

Everything appears to be in order but when I tried to crate a storage group and then mount the database, I get this:

Microsoft Exchange Error
Failed to mount database 'test3'.
Exchange is unable to mount the database that you specified. Specified database:
DIGWEB01\TEST Group\test3; Error code: MapiExceptionCallFailed: Unable to
mount database. (hr=0x80004005, ec=-2147467259)

I am not sure why this is happening. The really wierd thing is that the Public Folder
Database works fine. I can create storage groups with no problem but when I
attempt to mount the database, I get the error above. Looking into it further
showed that while the directory is being created, the assotiated edb file is not there
so it makes sense why I cannot mount it.

Without being able to mount the mailbox database I cannot really start to use
exchange. Has anyone ever seen this? I have read many posts about people seeing
this with the public folders DB but I have not seen anything that helped out with the Mailboxes

jveldh -> RE: Cannot Mount Mailbox Database (29.May2008 4:22:08 PM)

Have a look at the following Microsoft KB

digeratiTyson -> RE: Cannot Mount Mailbox Database (29.May2008 5:04:06 PM)


I had seen this article before. I can confirm that Method 2 was set up correctly and the proper groups had the permissions set in the article. I tried running the command in Method 1 but got this:

C:\Users\username>Setup /PrepareAD
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup

Exchange Server setup encountered an error.

it looks like that is a command that has to be run before exchange is to be installed but I already had run though the AD prep. Perhaps uninstall exchange and try again? I don't know for sure.

ismail.mohammed -> RE: Cannot Mount Mailbox Database (30.May2008 1:32:00 PM)

hi mate,

Run exbpa tool (

digeratiTyson -> RE: Cannot Mount Mailbox Database (30.May2008 1:50:34 PM)

I will try that!

Is this the same as the baseline tool that is included with Exchange 2007 that you can run from the management console? If that is the case, I saw two things come up but could not tell if they would impact how the Mailbox BDs don't mount

ismail.mohammed -> RE: Cannot Mount Mailbox Database (31.May2008 12:51:54 PM)


yes that is the one .

choppol -> RE: Cannot Mount Mailbox Database (2.Jun.2008 1:11:51 AM)

Have you tried deleting the default DB and recreate a new one?

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