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Problem sending to 2 domains - Bouncebacks

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Problem sending to 2 domains - Bouncebacks - 6.Aug.2008 1:40:02 PM   
lancemfreeman

 

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Please help - I have been racking my brain for the past 4 days trying to figure out what to make of this error.  I have turned off an smtp security feature on our cisco firewall, gotten dnsstuff reports back and all seems fine.  This just started this past Friday and no changes have been made on my end.  I can send to basically any other email address successfully.  Any clues?

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
 <mail.fakecompany.com #5.5.0 smtp;554 Transaction Failed Spam Message not queued.>
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RE: Problem sending to 2 domains - Bouncebacks - 8.Aug.2008 4:15:58 PM   
jveldh

 

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The problem is that the recipient mailservers will see your mail as spam mail. Please contact the postmaster of the recipient mailservers to check how you can come to a solution, for example whitelisting

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RE: Problem sending to 2 domains - Bouncebacks - 8.Aug.2008 4:39:43 PM   
lancemfreeman

 

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Unfortunately I have tried that and they say no to whitelisting. Lucky for me!

Thanks though.

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RE: Problem sending to 2 domains - Bouncebacks - 8.Aug.2008 5:04:54 PM   
jveldh

 

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Hi,

What you can do is have a look if your blacklisted somewhere, this can be done on the following site:

http://www.mxtoolbox.com/blacklists.aspx

Also try to find out what kind of mailes are send to them.



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Post #: 4
RE: Problem sending to 2 domains - Bouncebacks - 8.Aug.2008 5:13:14 PM   
lancemfreeman

 

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Joined: 26.Nov.2007
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That was one of the first places I looked.  All greens for me except the very last 4 were time outs. 

I am crossing my fingers because Tuesday we are getting a new ISP for that domain with a new IP address.  I am praying that fixes the issue.  Their mail server just doesn't like my domain. 

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Post #: 5
RE: Problem sending to 2 domains - Bouncebacks - 9.Aug.2008 7:32:55 AM   
jveldh

 

Posts: 2335
Joined: 12.Apr.2008
From: The Netherlands
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Hi,

Yeah maybe this hopes but the postmasters from the domain could tell you exactly why they block your messages. But you already contatcted them you said earlier, maybe you have to talk to someone on the management level from their company if it is mail that should arrive because of your business.



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Post #: 6
RE: Problem sending to 2 domains - Bouncebacks - 2.Oct.2008 4:21:39 PM   
bankrboy30

 

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Just out of curiosity my friend...were the domains hotmail and MSN and is your ISP Optimum Boost with Hostway?  I am having the exact same issue except that we cannot get any outgoing mail at all now -- (it originally started with just Hotmail/MSN)

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Post #: 7
RE: Problem sending to 2 domains - Bouncebacks - 23.Nov.2008 9:39:36 PM   
empower

 

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Joined: 5.Nov.2008
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i had this happen recently myself, got blocked by a couple of ISP's

aol and bigpond - it turned out the IP address i was sending from was on some list, i had to suggest to my new ISP that they give me a new IP in a different range, this sorted the problem.

the IP i had was listed here http://www.commtouch.com/site/Resources/check_IP_reputation.asp

(in reply to bankrboy30)
Post #: 8
RE: Problem sending to 2 domains - Bouncebacks - 4.Dec.2008 4:16:40 PM   
lancemfreeman

 

Posts: 40
Joined: 26.Nov.2007
Status: offline
Thanks for that link.  The problem has resurfaced and the IP address of my other company came back as occasionally sends spam!  Unreal!  I reported it as a clean IP and hopefully they can clear me up quick - I have some aggitated employees. 

As for the other question - my ip is not hosted by the one you listed and it was not MSN or Hotmail account bouncebacks, it was a private company.

(in reply to empower)
Post #: 9

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