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No email routing to public folders

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No email routing to public folders - 7.Oct.2008 10:11:43 AM   
Scamby

 

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We recently migrated from an E2K server to an E2K7 server.  Public folders were replicated and the new public folder database mounts just fine.  The problem I am having is with all mail routed to any of the new public folders not being delivered.  When I look in the queue viewer the unreachable queue is filling up with messages that have an error stating "There is currently no route to the mailbox database".  I've tried everything I can think of but just can't get them to move out of that queue.  Any ideas?

< Message edited by Scamby -- 7.Oct.2008 11:49:35 AM >
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RE: No email rouiting to public folders - 7.Oct.2008 10:18:22 AM   
Exchange_Geek

 

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Are there any RGC configured between both administrative groups ?

(in reply to Scamby)
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RE: No email routing to public folders - 7.Oct.2008 10:21:56 AM   
Scamby

 

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How can I tell?

< Message edited by Scamby -- 7.Oct.2008 11:50:01 AM >

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RE: No email rouiting to public folders - 7.Oct.2008 10:30:25 AM   
Exchange_Geek

 

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Get-RoutingGroupConnector | FL

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RE: No email routing to public folders - 7.Oct.2008 10:37:20 AM   
Scamby

 

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When I run that command it just goes back to the prompt;

[PS] C:\Users\administrator.GRACEMG\Desktop>Get-RoutingGroupConnector | FL
[PS] C:\Users\administrator.GRACEMG\Desktop>

< Message edited by Scamby -- 7.Oct.2008 11:50:21 AM >

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RE: No email rouiting to public folders - 7.Oct.2008 10:44:55 AM   
Exchange_Geek

 

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Check this link in ESM

Check if you have a routing group connector created.

If not we need to create one from Exchange 2007 shell.
New-RoutingGroupConnector -Name "Interop RGC" -SourceTransportServers "Ex2007Hub1.contoso.com" -TargetTransportServers "Ex2000BH1.contoso.com" -Cost 100 -Bidirectional $true

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RE: No email routing to public folders - 7.Oct.2008 11:13:55 AM   
Scamby

 

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Done.  Here is what I got;

[PS] C:\Users\administrator.GRACEMG\Desktop>New-RoutingGroupConnector -Name "Int
erop RGC" -SourceTransportServers "e2k7.gracemg.com" -TargetTransportServers
"e2k.gracemg.com" -Cost 100 -Bidirectional $true
Name                      SourceRoutingGroup         TargetRoutingGroup
----                      ------------------         ------------------
Interop RGC               Exchange Routing Group ... First Routing Group
Interop RGC               First Routing Group        Exchange Routing Group ...

< Message edited by Scamby -- 7.Oct.2008 11:50:42 AM >

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RE: No email routing to public folders - 7.Oct.2008 11:43:21 AM   
Scamby

 

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Do I need to do anything else after creating the connector?  It created fine but the queue is still full.  Do I need to restart any services, etc?

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RE: No email routing to public folders - 7.Oct.2008 3:44:47 PM   
Exchange_Geek

 

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On exchange 2000 you would have to restart SMTP and Routing Engine and on Exchange 2007 - Transport service.

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RE: No email routing to public folders - 7.Oct.2008 3:49:40 PM   
Scamby

 

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I restarted all 3.  I see the messages move from the unreachable queue to the submission queue but they move right back.  Anything else I can try?

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RE: No email routing to public folders - 7.Oct.2008 4:29:11 PM   
Exchange_Geek

 

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By any chance do you have any third-party anti-virus installed on your Exchange 2000 box. Also, please check if the transport service isn't getting stopped even after manually starting on E2k7 box.

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RE: No email routing to public folders - 7.Oct.2008 4:35:56 PM   
Scamby

 

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We have Symantec Antivirus and Mail Security for Exchange.  I stopped both of those services and restarted the other services on both servers that you mentioned.  That still didn't work.  The transport service doesn't seem to stop by itself after being restarted.

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RE: No email routing to public folders - 7.Oct.2008 4:40:05 PM   
Exchange_Geek

 

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Can we increase diagnostic logging on Exchange 2000 box on MSExchange Transport in registry to "7" and check in the queue.

Also, please check if you can telnet and drop and email to Exchange 2007 box.
Enable Message tracking on Exchange 2000 and verify where the emails are bouncing off please.

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Post #: 13
RE: No email routing to public folders - 7.Oct.2008 4:50:43 PM   
Scamby

 

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I turned medium logging on for the following categories on the E2K server (wasn't sure which ones you wanted);
Routing Engine
Connection Manager
Queuing Engine
SMTP Protocol

Message tracking was already enabled.  I can telnet to and email through the E2K7 fine.  There are no messages showing up in the queues on the E2K server.

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RE: No email routing to public folders - 7.Oct.2008 5:05:45 PM   
Exchange_Geek

 

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quote:

There are no messages showing up in the queues on the E2K server.


emails disappeared OR delivered ??

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Post #: 15
RE: No email routing to public folders - 7.Oct.2008 5:12:03 PM   
Scamby

 

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quote:

There are no messages showing up in the queues on the E2K server.


This is on the E2K server.  The new server (E2K7) is where the messages are stuck in the unreachable queue.  I'm not quite sure why you had me setup the connector between the 2 servers.  I have already moved the mailboxes from the old server to the new server and replicated the public folders.  I plan on decommissioning the old server (E2K).  I want everything to be handled by the new server (E2K7).  Email to/from the outside is already being handled by it as well as internal email.  The only thing that doesn't seem to be working is the email not being delivered to the public folders.

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RE: No email routing to public folders - 7.Oct.2008 5:23:54 PM   
Exchange_Geek

 

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Reason why i wanted the RGC in place was since the mail flow between both servers should flow continously since the folder hierarchy still belongs to E2k box.

Check this link

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Post #: 17
RE: No email routing to public folders - 8.Oct.2008 8:25:32 AM   
Scamby

 

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I had already run across that link actually.  As it directed I had to create the folder hierarchy for the E2K7 server.  The public folders are now owned by and located on the new E2K7 server.

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Post #: 18

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