Replying to old POP messages from exchange (Full Version)

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youmustcomply -> Replying to old POP messages from exchange (24.Oct.2008 7:05:24 AM)

Hello.
Im newly registed to this forum, however have used it in the past and have found it very useful.

The problem im having is i have set up exchange 2007 on a 2k3 server.
Everything seems fine with email flowing from this server.

However if a user opens an old email (recieved by POP on the old system) they are unable to reply unless they open a new email and copy and paste the contents into it.

Here is the error:

Your message did not reach some or all of the intended recipients.
 
      Subject:    RE: Sample Request Sent From Domain.com
      Sent: 24/10/2008 11:24
 
The following recipient(s) cannot be reached:
 
      mxuk on 24/10/2008 11:24
            The destination server for this recipient could not be found in Domain Name Service (DNS).  Please verify the email address and retry.  If that fails, contact your administrator.
            < SERVERNAME #5.4.0>
 
      name.name@domain.com on 24/10/2008 11:24
            The destination server for this recipient could not be found in Domain Name Service (DNS).  Please verify the email address and retry.  If that fails, contact your administrator.
            < SERVERNAME #5.4.0>
 
From what i can gather its looking at the old header, and well im stumped to be honest.

When we moved the emails into exchange i just copied from their old Inbox to the new exchange inbox.

Any help would be great

Thanks in advanced




youmustcomply -> RE: Replying to old POP messages from exchange (24.Oct.2008 9:54:29 AM)

The other error i forgot to post:

Your message did not reach some or all of the intended recipients.
 
      Subject:    RE: Sample Request Sent From domain.com
      Sent: 24/10/2008 11:25
 
The following recipient(s) cannot be reached:
 
      mxuk on 24/10/2008 11:23
            The recipient could not be processed because it would violate the security policy in force
            MSEXCH:MSExchangeIS:/DC=local/DC=lein-ad:SERVERNAME[578:0x000004DC:0x0000001D]
 
      name.name@domain.com on 24/10/2008 11:23
            The recipient could not be processed because it would violate the security policy in force
            MSEXCH:MSExchangeIS:/DC=local/DC=lein-ad:SERVERNAME[578:0x000004DC:0x0000001D]




ravisha_22 -> RE: Replying to old POP messages from exchange (3.Nov.2008 9:34:23 AM)

Ok while trying to reply, examine the user email address and see if it is correct and examine the same in user's AD account. if both of them does not match, ther might be compatibility problem.




youmustcomply -> RE: Replying to old POP messages from exchange (3.Nov.2008 9:47:59 AM)

The email addresses are the same. He isnt trying to email someone internal but someone external.




ravisha_22 -> RE: Replying to old POP messages from exchange (3.Nov.2008 10:13:12 AM)

for the first NDR, the issue is with DNS, check dns functionality using nslookup, for second error, the issue seems to be with receive connector, check if pop servers are configured correctly and if the receive connector is allowed for proper authentication.

If the user is external, try tracking the message, if it does not show any proper data, enable logging for POP3 and check, it will give solid clues.




youmustcomply -> RE: Replying to old POP messages from exchange (3.Nov.2008 10:16:24 AM)

Thanks for your reply.

POP is not used anymore, we have migrated to SMTP.
The only issues is old message that where imported into outlook. (From when they used to use pop)
Now we have the mx record pointing towards the server, and email flows fine if its new messages or messages which where recieved.
The only problem is old messages which where imported into outlook/ezxchange




ravisha_22 -> RE: Replying to old POP messages from exchange (3.Nov.2008 11:00:18 AM)

Did the logging give any clue?




youmustcomply -> RE: Replying to old POP messages from exchange (3.Nov.2008 11:23:10 AM)

I will have to check later, i will post the results if any here :)




Nazim -> RE: Replying to old POP messages from exchange (3.Nov.2008 6:18:14 PM)

 Let me know the result when the user reply to the old mail by manually typing full To e-mail without resolving it .....Are they able to send it?




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