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OWA ERROR "Outlook Web Access did not initialize" ALSO EVENT ID 65
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OWA ERROR "Outlook Web Access did not initialize&q... - 14.Nov.2008 7:15:44 PM
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localrich
Posts: 1
Joined: 14.Nov.2008
Status: offline
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New error message has apperead out of nowhere in exchange 2007
Request
Url: https://owa.mydomain.com:443/owa/auth/error.aspx?replaceCurrent=1&url=https%3a%2f%2fowa.ccgnapa.com%2fowa%2f
User host address: 9.150.75.9
Exception
Exception type: Microsoft.Exchange.Clients.Owa.Core.OwaInvalidConfigurationException
Exception message: Object reference not set to an instance of an object.
Call stack
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.CreateAndLoadConfigurationManager()
Microsoft.Exchange.Clients.Owa.Core.Globals.InitializeApplication()
Microsoft.Exchange.Clients.Owa.Core.Global.ExecuteApplicationStart(Object sender, EventArgs e)
Inner Exception
Exception type: System.NullReferenceException
Exception message: Object reference not set to an instance of an object.
Call stack
Microsoft.Exchange.Clients.Owa.Core.Configuration.CheckAllLegacyPublicFolders(ADSystemConfigurationSession session, ADObjectId[] pfdbIds)
Microsoft.Exchange.Clients.Owa.Core.Configuration..ctor(ADSystemConfigurationSession session, String virtualDirectory, String webSiteName, ADObjectId distinguishedName, Boolean isPhoneticSupportEnabled)
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.LoadConfiguration()
Microsoft.Exchange.Clients.Owa.Core.OwaConfigurationManager.CreateAndLoadConfigurationManager()
Application Log shows
Event Type: Error
Event Source: MSExchange OWA
Event Category: ADNotifications
Event ID: 65
Date: 11/6/2008
Time: 3:46:34 PM
User: N/A
Computer: OPUS2
Description:
An error occurred while the Outlook Web Access configuration settings were being loaded. Virtual directory: "owa". Web site: "Default Web Site".
Error message:
"Object reference not set to an instance of an object."
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I tried uninstaling the update rollups and that leads me to a "Blank OWA" error
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RE: OWA ERROR "Outlook Web Access did not initiali... - 3.Dec.2008 9:20:48 PM
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GabrielV
Posts: 1
Joined: 3.Dec.2008
Status: offline
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Hi Localrich,
Do you have any Exch2003 front end OWA servers in the enviroment?
Anyway to fix the blank OWA page you will need to delete and recreate the OWA virtual directories. To do this please follow this instructions.
Step 1: Delete and then re-create the Outlook Web Access-related virtual directories
To delete the Outlook Web Access-related virtual directories, follow these steps:
Start the Exchange Management Shell.
Type the following commands. Press ENTER after you type each command.
Note These commands are case-sensitive.
Remove-OwaVirtualDirectory "exchange (default web site)"
Remove-OwaVirtualDirectory "public (default web site)"
Remove-OwaVirtualDirectory "exchweb (default web site)"
Remove-OwaVirtualDirectory "owa (default web site)"
run iisreset
Step.2 To re-create the Outlook Web Access-related virtual directories, type the following commands at the Exchange Management Shell. Press ENTER after you type each command:
New-OwaVirtualDirectory "exchange" -OwaVersion Exchange2003or2000 -VirtualDirectoryType Mailboxes -WebSiteName "Default Web Site"
New-OwaVirtualDirectory "public" -OwaVersion Exchange2003or2000 -VirtualDirectoryType PublicFolders -WebSiteName "Default Web Site"
New-OwaVirtualDirectory "exchweb" -OwaVersion Exchange2003or2000 -VirtualDirectoryType Exchweb -WebSiteName "Default Web Site"
New-OwaVirtualDirectory -name "owa" -OwaVersion Exchange2007 -WebSiteName "Default Web Site"
run iisreset
Let me know if this helps.
< Message edited by GabrielV -- 3.Dec.2008 10:15:12 PM >
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RE: OWA ERROR "Outlook Web Access did not initiali... - 4.Dec.2008 3:58:27 AM
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jibba2000
Posts: 1
Joined: 4.Dec.2008
Status: offline
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hi
i got the same error. i tried both of the supplied methods.. but still no luck.
does someone have an other idea?
thanks
marco
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RE: OWA ERROR "Outlook Web Access did not initiali... - 4.Dec.2008 5:46:48 AM
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9milbill
Posts: 78
Joined: 4.Feb.2003
From: United Kingdom
Status: offline
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I got this too. The only change I can see is that it only seems to have happened since the last lot of MS patches.
I've tried the above suggestions too, but nothing works.
Stephen
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RE: OWA ERROR "Outlook Web Access did not initiali... - 5.Dec.2008 4:32:09 AM
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9milbill
Posts: 78
Joined: 4.Feb.2003
From: United Kingdom
Status: offline
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I ran ExBPA and discovered that my Ex2007 server has somehow reverted to using the old routing group settings from when it was transitioned from an Ex2003 server. It's referencing the old server name not the Ex2007 server name.
I'm really not sure how to resolve this. Everything else is still working OK except OWA, so I'm reluctant to do a full restore. I still suspect MS updates have somehow played a part in this ...
Anyone got any ideas?
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RE: OWA ERROR "Outlook Web Access did not initiali... - 17.Dec.2008 3:30:09 PM
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pumper#9
Posts: 1
Joined: 17.Dec.2008
Status: offline
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Hi. Did you ever find the solution to this problem? I have the exact same issue as mentioned and still no fix yet. thank you
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RE: OWA ERROR "Outlook Web Access did not initiali... - 25.Jan.2009 5:06:56 PM
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miket4972
Posts: 1
Joined: 25.Jan.2009
Status: offline
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I was able to correct this issue today. We applied Roll-Up 5 which caused this issue. The fix was to ensure that the servers were members of the Exchange Domain Servers group. I found a few of our servers missing from this group. Once I added this OWA worked fine. Also note you need to reapply any custom images to your logon screens due to this roll-up.
_____________________________
Mike Terruso
Associate Director of Messaging Services
Random House, Inc
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