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OWA access problem for new CCR mailbox cluster

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OWA access problem for new CCR mailbox cluster - 2.Dec.2008 6:50:21 AM   
mazgareanm

 

Posts: 7
Joined: 6.Oct.2008
Status: offline
Hi all,

I have a Exchange 2k7 CCR cluster production enviroment for domain named romania.local, with one Edge server in DMZ, one CAS-HubTransport server.
Mailbox cluster name is romania-mail.romania.local
I installed a new CCR mailbox cluster named test-ccr.romania.local in the same Active Directory domain structure, I've created a new domain user with mailbox residing on a database from the new test-ccr cluster.
When I try to access the user's mailbox throuh webmail (OWA), I can choose Language and Timezone, but after pressing next I get this error:
------------------------------------------------






Outlook Web Access could not connect to Microsoft Exchange. If the problem continues, contact technical support for your organization.



Copy error details to clipboard Show details


Request
Url: https://webmail.autonet.ro:443/owa/Default.aspx
User host address: 192.168.20.1

Exception
Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
Exception message: Cannot open mailbox /o=AUTONET/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=testccr.

Call stack


Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry) Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString) Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags) Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString) Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo, String clientInfoString) Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo) Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionNetworkError
Exception message: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80004005, ec=2423) Diagnostic context: ...... Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[1]: Pointer val: 0x0000000000000000 Lid: 15000 dwParam: 0x6BA Msg: EEInfo: prm[2]: Pointer val: 0x7115A8C000000000 Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 5236 Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2008-12-02 11:11:54:8 Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 8 Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 10060 Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 318 Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 0 Lid: 19778 Lid: 27970 StoreEc: 0x977 Lid: 17730 Lid: 25922 StoreEc: 0x977

Call stack


Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx) Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize) Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId) Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)---------------------------------------------- On management console on new mailbox cluster test-ccr, when I choose CAS server role I get this error (not when I am on romania-mail cluster management console): --------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
The following error(s) were reported while loading topology information:Get-ActiveSyncVirtualDirectory
Failed
Error:
The task was not able to connect to IIS on the server 'Autonet-CAS.autonet.local'.  Ensure that the server exists and is reachable from this computer: The RPC server is unavailable.  
Get-OabVirtualDirectory
Failed
Error:
The task was not able to connect to IIS on the server 'Autonet-CAS.autonet.local'.  Ensure that the server exists and is reachable from this computer: The RPC server is unavailable.  
Get-OWAVirtualDirectory
Failed
Error:
The task was not able to connect to IIS on the server 'Autonet-CAS.autonet.local'.  Ensure that the server exists and is reachable from this computer: The RPC server is unavailable.  --------------------------------------------------------
OK
--------------------------------------------------------
Please give me an ideea to solve this problem...!!!
Post #: 1
RE: OWA access problem for new CCR mailbox cluster - 23.Dec.2008 11:24:12 AM   
pjhutch

 

Posts: 3578
Joined: 21.Jul.2001
From: W Yorks, England
Status: offline
The CAS web addresses need updating to match the URL you type in on your browser:
Server Configuration
Client Access
  Select CA Server
    Open properties of the owa (default web site)
      Modify the Internal URL to match the correct url you type in your browser

Repeat for other CA servers. Also change URL for ActiveSync, Offline Address Book and so on. Some can be changed via PowerShell.




_____________________________

Peter Hutchison MCP
Exchange Administrator
University of Huddersfield

(in reply to mazgareanm)
Post #: 2

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