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log in on public folder

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log in on public folder - 21.Jan.2009 3:53:15 AM   
sol

 

Posts: 4
Joined: 21.Jan.2009
Status: offline
Hi there,

i have a problem when fetching mail from a public folder.
This folder can be added by any user on our network and you can also login directly to the mailbox, this like a private mailbox.
This is based on NT account, so you do not need to set up it manually.

when i try to setup this in a ticket tool it fails every time due athentication failure.
So ive tried to set this up in outlook expres as test, and this fails to. (i am adding it as imap type)

When trying the same steps on an individual/private box it works just fine, the only things that are different is the username and password.

i am guessing that it has to do with the user name.
this is for public folder : "AAA bbb" (the private boxes are "aaabbb")
i am guessing that the space in the user name gives a problem,
so i added "+" "%" "%20" "%80"  but none of them work.

I looked at the aliasname, that has no space sign but fails to.

i new to exchange things so maybe i am overlooking something very easy.

If the topic is not right placed feel free to edit it ,

thanks Sol
Post #: 1
RE: log in on public folder - 21.Jan.2009 6:04:46 AM   
sol

 

Posts: 4
Joined: 21.Jan.2009
Status: offline
Hi Neko,
thanks for your respons!

what i try to do ;
we have several mailboxes like : sales@xx support@xx ...
those are public folders that have also a NT account like a private account username@xx

Now we work with outlook to respond on emails, but it is starting to get to big and difficult to follow, so we are migrating to a ticket system.
This ticket system fetches mail and sends it to a mysql database so users can edit reply,.. by a web page.

So to fetch this mail i do need to setup the settings in the tool,
settings needed : username, password, mailserver, and type.

Fetching mail for private accounts goes like this :
type : imap
user : username
pass: xxxx
server: incoming.server.com
this works fine

Now the problem is there are public folders that need to be fetched and this does not work while entering the same data  but for the public mail folder.
my main public folder is with a space ("aaa bbb") so i guess this is my problem?

i have tried to add this public folder in outlook, works like a charm
in outlook express :it does not work, same for other mail tools...
I hope it is better to understand this way?

ps i do need it to be a public folder in case our ticket system goes down..

can i verify if ADUC like you say is switched on?
Post #: 2
RE: log in on public folder - 21.Jan.2009 7:03:14 AM   
sol

 

Posts: 4
Joined: 21.Jan.2009
Status: offline
hi,
i have found my problem,
i needed to enter this username :
DOMAIN/NTUSERNAME/MAILBOX ALIAS
it works fine now.

but i still do need to edit the NTUSERNAME,

it contains a space and it does not accept the space it seems:(

thanks for the help!

(in reply to sol)
Post #: 3
RE: log in on public folder - 21.Jan.2009 9:48:58 AM   
sol

 

Posts: 4
Joined: 21.Jan.2009
Status: offline
hi Neko,

you are my hero,
the quotes did it perfectly!

everything is up and running,

thanks for the provided help!
Post #: 4

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