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Outlook Web Services Error

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Outlook Web Services Error - 9.Feb.2009 7:27:57 PM   


Posts: 6
Joined: 9.Feb.2009
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Hi All,

I have has a small problem that appeared the other day where the autodiscover with Exchange 2007 and Outlook 2007 is no longer working on new PC's but existing ones still seems to work fine. I think it may have something to do with the way the certs and IIS are setup.

Instead of purchusing a SAN cert, I got a regular RAPIDSSL cert and setup another site in IIS. So I have two sites, assigned to two separate NIC's:
- Default Web Site, for internal use (self signed cert)
- External, for external use hosting OWA and ActiveSync (rapidssl cert)

If I run cmdlet: Test-OutlookWebServices I get the following errors:
1013 - When connecting https://<exchangeserver FQDN>/autodiscover/autodiscover.xml recieved the error The remote server returned an error (404) Not Found.

AND only sometimes this error pops up but not everytime, seems it is randomly trying to use the rapidssl cert instead of the self signed one:
1005 - When accessing https://<exchangeserver FQDN>/autodiscover/autodiscover.xml .... RemoteCertificateNameMismatch....etc

Any ideas guys?
Post #: 1
RE: Outlook Web Services Error - 9.Feb.2009 11:06:16 PM   


Posts: 173
Joined: 27.Apr.2008
Status: offline
Can you execute the command "Get-ClientAccessServer" with the fl switch and check for your internal URI?
Once you do that try accessing that URI directly from your web browser and see what is the result?
If you get an error saying that its a placeholder file; then you probably would have to remove and recreate your Autodiscover Vdir. To do that follow the steps given below:
1. Remove-AutodiscoverVirtualDirectory "<servername>\Autodiscover (Default web site)"
2. New-AutodiscoverVirtualDirectory -Websitename "Default Web Site" -WindowsAuthentication $true -BasicAuthentication $true
Once you do that, go ahead and check the autodiscovery from OL2K7 and see if its working properly.
Hope this helps!

(in reply to jkenyon)
Post #: 2
RE: Outlook Web Services Error - 10.Feb.2009 7:19:44 PM   


Posts: 6
Joined: 9.Feb.2009
Status: offline
Hi NileshS,

I checked and the internal URI is correct:
https://<exchangeserver FQDN>/autodiscover/autodiscover.xml

I test autodiscover from my PC and everything works fine. However when I issue the cmdlet: Test-OutlookWebServices the exchange server is still reporting the same errors.

If i go to the URL within Internet Explorer I get prompt for Username/Password. Upon entering appropriate domain credentials I get the following page displaying:

<?xml version="1.0" encoding="utf-8" ?>
- <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
- <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
- <Error Time="09:53:09.6243165" Id="310661566">
<Message>Invalid Request</Message>
<DebugData />

Anymore ideas?

(in reply to NileshS)
Post #: 3
RE: Outlook Web Services Error - 10.Feb.2009 8:21:04 PM   


Posts: 6
Joined: 9.Feb.2009
Status: offline
Also if I run the following cmdlet: Get-AutodiscoverVirtualDirectory the internal and external urls are empty, is this right?

Name: Autodiscover (Default Web Site)

(in reply to jkenyon)
Post #: 4
RE: Outlook Web Services Error - 17.Feb.2009 5:51:36 PM   


Posts: 6
Joined: 9.Feb.2009
Status: offline
bump... anyone?

(in reply to jkenyon)
Post #: 5
RE: Outlook Web Services Error - 17.Feb.2009 10:56:08 PM   
Elan Shudnow


Posts: 897
Joined: 4.Jan.2007
From: Chicago, IL
Status: offline
You don't need to configure the internalURL or externalURL for the Autodiscover; only the AutodiscoverServiceInternalURI.  The internalURL and externalURL are for the other web services.


Elan Shudnow
Exchange MVP

(in reply to jkenyon)
Post #: 6

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