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error message when sending email

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error message when sending email - 18.Mar.2009 1:05:33 PM   
x13pow

 

Posts: 3
Joined: 18.Mar.2009
Status: offline
on 18/03/2009 16:38
           There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
           <powell-systems.co.uk #5.5.0 smtp;550-Broken Reverse DNS : No hostname can be found for your mail server IP>


Help????

< Message edited by x13pow -- 18.Mar.2009 1:09:37 PM >
Post #: 1
RE: error message when sending email - 18.Mar.2009 4:51:07 PM   
uemurad

 

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
You need to contact your DNS host and have a PTR record established.  The public IP address from which your mail is being delivered needs to have a FQDN associated with it using your domain name.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to x13pow)
Post #: 2

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