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Shared Mailbox via OWA

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Shared Mailbox via OWA - 25.May2009 10:24:25 PM   
stefshuuj

 

Posts: 46
Joined: 30.Jul.2007
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Hello,

I am running Exchange 2007 on Server 2003.

I have a shared mailbox set up that works fine. I can access it via OWA by first logging in as myself to OWA and then selecting "Open Other Mailbox" and choosing the shared one.

I have a user though who has no email of his own but needs to have access to the shared mailbox.

Is there a way to have a user log straight into the shared mailbox?

Thanks in advance
Stephen
Post #: 1
RE: Shared Mailbox via OWA - 26.May2009 9:14:22 AM   
leederbyshire

 

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Joined: 4.Jan.2006
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Try going to https://servername/owa/user@domain.com , where user@domain.com is the primary SMTP address of the account that has the shared mailbox.

_____________________________

Lee.
___________________________________

Outlook Web Access for PDA and WAP:
www.leederbyshire.com
___________________________________

(in reply to stefshuuj)
Post #: 2
RE: Shared Mailbox via OWA - 27.May2009 10:37:50 PM   
stefshuuj

 

Posts: 46
Joined: 30.Jul.2007
Status: offline
Thanks for the reply Lee.

That unfortunately didn't work. It just took me to the login screen.

If I however was logged into OWA with my personal account then yes your suggestion worked. So really this is not an option.

Thanks again

(in reply to leederbyshire)
Post #: 3
RE: Shared Mailbox via OWA - 28.May2009 8:17:02 AM   
leederbyshire

 

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Do you mean that you wanted the user to be able to access the mailbox without logging in?

(in reply to stefshuuj)
Post #: 4
RE: Shared Mailbox via OWA - 21.Jun.2009 9:17:09 PM   
stefshuuj

 

Posts: 46
Joined: 30.Jul.2007
Status: offline
Hi all,

Sorry for the late reply, I was pushed off to an alternate project.

The suggested solution did work.

If I go to https://servername/owa/user@domain.com and login with the user then I get access directly to the shared mailbox.

Problem I have now is that when the user logs in, they cannot "send on behalf as" and because they do not have an actual email account other then the shared, when I try and add them there is no account for me to add?

Any idea?

Thanks angain

(in reply to leederbyshire)
Post #: 5
RE: Shared Mailbox via OWA - 22.Jun.2009 11:27:19 AM   
leederbyshire

 

Posts: 1356
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Doesn't the user accessing the shared mailbox have a domain account?  As far as I can tell, if you select the mailbox in EMC, and click Manage Send As Permissions, you can select an account name, not just a mailbox name.

_____________________________

Lee.
___________________________________

Outlook Web Access for PDA and WAP:
www.leederbyshire.com
___________________________________

(in reply to stefshuuj)
Post #: 6
RE: Shared Mailbox via OWA - 24.Jul.2009 1:46:54 AM   
stefshuuj

 

Posts: 46
Joined: 30.Jul.2007
Status: offline
Hi,

Thanks for the help. Apologies again for the late reply. Something strange is happening. With some users, I am able to add their AD Account into the "Send AS" Permissions and they can send from the shared mailbox, however other AD Accounts I cannot. I get the error "You do not have permission to send on behalf of:"

Thanks again in advance

(in reply to leederbyshire)
Post #: 7
RE: Shared Mailbox via OWA - 24.Jul.2009 1:52:41 AM   
stefshuuj

 

Posts: 46
Joined: 30.Jul.2007
Status: offline
I have even added the users to an AD Group and Added the AD Group to the "Send AS" Permissions with no luck.

Are these settings perhaps not instant and need time to kick in

Thanks again

(in reply to leederbyshire)
Post #: 8
RE: Shared Mailbox via OWA - 27.Jul.2009 8:31:12 AM   
leederbyshire

 

Posts: 1356
Joined: 4.Jan.2006
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It should only take a few minutes for the changes to have an effect, unless your AD isn't replicating properly.

(in reply to stefshuuj)
Post #: 9

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