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550 4.4.7 QUEUE.Expired; message expired ##
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550 4.4.7 QUEUE.Expired; message expired ## - 11.Jun.2009 8:54:35 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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Hi all,
I have a in house exchange server 2007 and face an error when sending email to one particular domain, however we can receiving the email from that particular domain.
I checked SMTP diagnostic, MX lookup and blcaklists on our and their domain name. did not see any errors and both domain have REV DNS (PTR) record. Also able to telnet 25 on both exchange server.
most likely the issue on our end.
Here is the error message:
#550 4.4.7 QUEUE.Expired; message expired ##
any idea deeply appreciated
Thanks,
Cyberlei
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 14.Jun.2009 5:00:31 PM
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jveldh
Posts: 2335
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Cyberlie,
Did you check the helo/ehlo which is send when connecting to the other mailserver ?
Can you post the piece of SMTP logging ?
_____________________________
Best regards,
Johan Veldhuis
Visit my Exchange blog
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 15.Jun.2009 5:21:00 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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Hi Jveldh,
Thanks for your replied. here is the SMTP logging below
A message tracking log entry was generated on server uls-mail01 at 06/06/2009 10:23:56 indicating that a message sent by test@mydomian.com could not be delivered to 'phihongusa.com'. Check the status to determine the reason for the failure. Recipients: test@theirdomain.com Status: 550 4.4.7 QUEUE.Expired; message expired</Message>
Delivery has failed to these recipients or distribution lists:
test@theirdomain.com
Microsoft Exchange has been trying to deliver this message without success and has stopped trying. Please try sending this message again, or provide the following diagnostic text to your system administrator.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: uls-mail01.ULS.local
test@theirdomain.com
#550 4.4.7 QUEUE.Expired; message expired ##
Original message headers:
Received: from uls-mail01.ULS.local ([10.1.3.7]) by uls-mail01.ULS.local
([10.1.3.7]) with mapi; Wed, 10 Jun 2009 17:02:59 -0700
From: test@mydomian.com
To: test@theirdomain.com
Date: Wed, 10 Jun 2009 17:02:59 -0700
Subject: Test 9 from ULS IT
Thread-Topic: Test 9 from ULS IT
Thread-Index: AcnqJ/szyUX7sRn4TfyZdLnVFQ4Q8A==
Message-ID: <D2762BAFE23F1347885F8AD27E402EE7165BCDE9@uls-mail01.ULS.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
boundary="_000_D2762BAFE23F1347885F8AD27E402EE7165BCDE9ulsmail01ULSloc_"
MIME-Version: 1.0
< Message edited by cyberlei -- 15.Jun.2009 5:49:56 PM >
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 15.Jun.2009 6:17:16 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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I used telnet to test SMTP communication mail from: test@mydomain.com 250 2.1.0 Sender ok . RCPT TO:test@theirdomain.com 550 5.7.1 unable to relay
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 16.Jun.2009 2:06:57 PM
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jveldh
Posts: 2335
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
Please enable smtp logging:
- open the EMC
- select the HUB server
- select the send connector
- set the logging level to verbose
Reproduce the issues and set the logging level back to the original level and post the log here.
_____________________________
Best regards,
Johan Veldhuis
Visit my Exchange blog
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 16.Jun.2009 6:42:25 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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Hi Jveldh,
I switched the logging level to verbose from None.
here is the smtp logging
2009-06-16T20:11:16.098Z,ULS.local,08CBA38DFF250332,33,10.1.3.7:7032,207.155.249.238:25,<,450 <test@theirdomain.com>: Recipient address rejected: Valid DNS required on connecting IP (my IP) [133FUGTNI000],
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 17.Jun.2009 2:20:35 PM
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jveldh
Posts: 2335
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
It looks like it some kind of DNS configuration issue on your side:
Recipient address rejected: Valid DNS required on connecting IP
Can you send me a private message with your domainname ? Then I can check somethings.
_____________________________
Best regards,
Johan Veldhuis
Visit my Exchange blog
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 17.Jun.2009 3:13:26 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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Hi Jveldh,
PM has been sent to you
Thanks again
Cyberlei
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 17.Jun.2009 4:59:14 PM
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jveldh
Posts: 2335
Joined: 12.Apr.2008
From: The Netherlands
Status: offline
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Hi,
I've checked you settings but it looks like their is something strange with your PTR record. Some DNS servers give a good reply while others are not.
Did you changed it a few hours ago ?
If so please wait 48 hours and try again to send mail to the specified domain.
< Message edited by jveldh -- 17.Jun.2009 5:03:51 PM >
_____________________________
Best regards,
Johan Veldhuis
Visit my Exchange blog
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 17.Jun.2009 5:21:05 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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no, I did not change anything on my end yet, I was talking to their domain admin and working with them for resolving the issue
PS: Can I PM you for one PTR record question
Thanks
Cyberlei
< Message edited by cyberlei -- 17.Jun.2009 5:44:10 PM >
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RE: 550 4.4.7 QUEUE.Expired; message expired ## - 22.Jun.2009 2:53:29 PM
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cyberlei
Posts: 15
Joined: 11.Jun.2009
Status: offline
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Hi All,
The issue has been resolved by contact ISP to create PTR record pointing your WAN IP address If you don't know your WAN IP address, simply go to www.whatismyip.com
Thanks,
Cyberlei
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