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Empty List of Public Folder

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Empty List of Public Folder - 4.Aug.2009 7:20:08 AM   


Posts: 2
Joined: 4.Aug.2009
Status: offline
Hi everybody!

I really need your help!

I have installed MS Exchange 2007 RTM based on W2k3 (server name is Exch) and everything worked fine. This server holds all roles besides Edge (Edge server locates in DMZ). Before upgrading there was one public folder Common. Then after upgrading to Exchange 2007 SP1 this folder just disappeared and not only this one. When I try to run Public Folder Management Console I can see only 2 folders - Default Public Folders and System Public Folders but nothing inside them! In other words, when I select either of them both are just empty.
In addition I couldn't remove all links about public folder Common because I don't know where to search them.
This folder Common also was displayed in user's Outlook 2007.

I resolved this problem by removing container in ADSIEdit (Configuration->Services->Microsoft Exchange-> Domain Name->Administrative Groups->Servers->Exchange Server Name->InformationStore->Name of the Store).

At present, folder Common disappeared in Outlook and I was able to remove Public database manually in Exchange management Console.

If I try to re-create a new Public folder database I can do it successfully but I can't create any public folder inside this database. When I open Public Folder Console I can see the same thing, i.e. the same 2 folders and they are still empty. During creating a new public folder such error displays "There is no existing PublicFolder that matches the following Identity "\". Please make sure that you specified the correct PublicFolder Identity and that you have the necessary permissions to view PublicFolder.

MapiExceptionUnknownUser: Unable to make connection to the server. (hr=0x80004005, ec=1003)

Diagnostic context:


Lid: 28153 EcDoConnectEx exception [rpc_status=0x6BA ][latency=0]

Lid: 16280 dwParam: 0x6BA Msg: EEInfo: ComputerName: n/a

Lid: 8600 dwParam: 0x6BA Msg: EEInfo: ProcessID: 6272

Lid: 12696 dwParam: 0x6BA Msg: EEInfo: Generation Time: 2009-08-04 11:09:54:881

Lid: 10648 dwParam: 0x6BA Msg: EEInfo: Generating component: 2

Lid: 14744 dwParam: 0x6BA Msg: EEInfo: Status: 1722

Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 390

Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0

Lid: 11672 dwParam: 0x6BA Msg: EEInfo: NumberOfParameters: 2

Lid: 8856 dwParam: 0x6BA Msg: EEInfo: prm[0]: Unicode string: exch.vtb-bank.kz

Lid: 8856 dwParam: 0x6BA Msg: EEInfo: prm[1]: Unicode string: EXCH

Lid: 23065 EcDoConnectEx called [length=172]

Lid: 17913 EcDoConnectEx returned [ec=0x3EB][length=56][latency=0]

Lid: 19778

Lid: 27970 StoreEc: 0x3EB

Lid: 17730

Lid: 25922 StoreEc: 0x3EB


I have all necessary rights and have checked them again now. My account is member of Domain Admins groups and Exchange Organization group.

What should I do? Actually, this matter is very urgent to be resolved.

I am looking forward to your answers!
Post #: 1
RE: Empty List of Public Folder - 4.Aug.2009 7:25:20 AM   


Posts: 2
Joined: 4.Aug.2009
Status: offline
I'd like to add that at the moment I do not need this folder Common and even this public folder database any more. I just need to have ability to create new public folders and nothing more. In the last resort, I can even to remove this public folder store because no more public folder besides Common locates there.

(in reply to Alexey75)
Post #: 2

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