Your mailbox has exceeded one or more size limits (Full Version)

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ccc -> Your mailbox has exceeded one or more size limits (24.Apr.2010 9:16:44 AM)

Hi

We have Exchange 5.5 SP4 and we're getting these messages for some mailboxes for example in mailbox from the Administrator:

Your mailbox has exceeded one or more size limits set by your administrator.
Your mailbox size is 17140 KB.

Mailbox size limits:
  You will receive a warning when your mailbox reaches 17000 KB.

You may not be able to send or receive new mail until you reduce your mailbox size. To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit.  You must empty the Deleted Items folder after deleting items or the space will not be freed.

See client Help for more information.



The Problem is, if we open a mailbox of administrator then is completely empty, even in Deleted and Sent Items.
Howto solve this problem?




ccc -> RE: Your mailbox has exceeded one or more size limits (20.May2010 7:26:21 PM)

Still I cannot find any solution for this Problem.




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