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Messages not delivered. - 29.Jun.2010 11:07:53 AM

Carl Parker

Posts: 161
Joined: 16.Jul.2003
From: Houston, Tx
Status: offline

I have a user complaining of messages not reaching their inbox on a distribution list. There should be 4 messages to one distribution group and 6 to the other. The message tracking only shows 2 for one distribution group and one for the other. Does this mean that they didn't hit our server or that something else happened?

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RE: Messages not delivered. - 30.Jun.2010 7:48:27 AM

Exchange_Geek

Posts: 1287
Joined: 31.Dec.2006
Status: offline

quote:

I have a user complaining of messages not reaching their inbox on a distribution list. There should be 4 messages to one distribution group and 6 to the other. The message tracking only shows 2 for one distribution group and one for the other.

Are these messages being sent from internal users / external accounts ?
If they are internal users: Are these users across servers Or same server ?
What is the expansion server designated for these groups ?
Are these groups local or across domains ?

Moreover, if your message tracking shows only two messages - well then the server processed only two messages. Simple.

Regards,
Exchange_Geek

(in reply to Carl Parker)

Post #: 2

RE: Messages not delivered. - 30.Jun.2010 9:20:52 AM