Exchange Server Forums

OWA and Active Sync breakdown

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [Microsoft Exchange 2010] >> Outlook Web Access >> OWA and Active Sync breakdown

Page: [1]

Message

<< Older Topic Newer Topic >>

OWA and Active Sync breakdown - 12.Aug.2010 1:53:56 PM

5paack

Posts: 72
Joined: 5.Jan.2006
From: West Palm Beach, FL.
Status: offline

Good afternoon all,

I have a single server environment Exchange 2010 on a Windows 2008 R2 AD server that has been working fine for the past few months and I have a problem that started after an update that took place last night.

Last night 11 updates were downloaded and installed successfully by the system, this morning I tried to access OWA thru a LAN connection and I receive the following error "Internet Explorer cannot display the webpage", I get the same error across the web. Active Sync has been working on by smart phone since I first installed exchange and it now wont connect I get a synchronization error request time out. I can access Outlook locally but I cant access any of the default websites.

I have checked the IIS server and it is running, I have restarted the services, I have checked the event logs to see if there were any errors relating to the web access but nothing is showing up.

I don't know where to look at this point, does anyone have any suggestions?

Confused!!!!!

_____________________________

Charles Hood
Network Administrator
MCSE/CCNA
Life is never dull if you strive to remain sharp.

Post #: 1

Featured Links*

RE: OWA and Active Sync breakdown - 12.Aug.2010 3:58:31 PM

de.blackman

Posts: 3542
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

First thing to check is whether the issue is with Exchange or with IIS. To determine this, try connecting to http://server and see if the default web site shows up (assuming no changes have been made to the site!)

_____________________________

Ibrahim Benna - Microsoft Exchange MVP
Forum Moderator
Navantis
@IbrahimBenna

(in reply to 5paack)

Post #: 2

RE: OWA and Active Sync breakdown - 12.Aug.2010 4:46:28 PM

5paack

Posts: 72
Joined: 5.Jan.2006
From: West Palm Beach, FL.
Status: offline

Thanks for the prompt reply,
I did check this and the default site doesn't display either.
The default site was working previous.

_____________________________

Charles Hood
Network Administrator
MCSE/CCNA
Life is never dull if you strive to remain sharp.

(in reply to de.blackman)

Post #: 3

RE: OWA and Active Sync breakdown - 12.Aug.2010 9:34:47 PM

5paack

Posts: 72
Joined: 5.Jan.2006
From: West Palm Beach, FL.
Status: offline

I have been trying to track down the issue and I found that if I remove the "Require SSL" from the default site I can access the default and the OWA site from inside and outside of the network.
The ActiveSync isn't working either way.
I am wondering if something got screwed up with the cert's when the up date took place?

_____________________________

Charles Hood
Network Administrator
MCSE/CCNA
Life is never dull if you strive to remain sharp.

(in reply to 5paack)

Post #: 4

RE: OWA and Active Sync breakdown - 13.Aug.2010 11:03:12 AM

de.blackman

Posts: 3542
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

Check to make sure your certificate has not expired. Also check to make sure it is still valid.

_____________________________

Ibrahim Benna - Microsoft Exchange MVP
Forum Moderator
Navantis
@IbrahimBenna

(in reply to 5paack)

Post #: 5

RE: OWA and Active Sync breakdown - 16.Aug.2010 1:18:52 PM

5paack

Posts: 72
Joined: 5.Jan.2006
From: West Palm Beach, FL.
Status: offline

Thanks,
I did this on Friday night. I had 5 Certificates in the system, 4 were self signed and one was from a cert provider on the web. One of the self signed certs was the assigned th Hub Transport service and it was created on the 11th. I assigned the Hub Transport role and SMTP to the the certificate I got from Thawte then deleted the rest. I restarted the Exchange Server and everything works fine now.

Thanks again,

_____________________________

Charles Hood
Network Administrator
MCSE/CCNA
Life is never dull if you strive to remain sharp.

(in reply to de.blackman)

Post #: 6