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Outlook 2003 Problems with accessing shared calendars after migration to Exchange 2010

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Outlook 2003 Problems with accessing shared calendars a... - 13.Aug.2010 9:26:41 AM

issues@zna.be

Posts: 1
Joined: 13.Aug.2010
Status: offline

Hello,
We have recently started migrating an exchange 2003 network to exchange 2010.
We are now in a mixed mode with about 100 users on exchange 2010 and the rest of the users, about 2500 users, still on exchange 2003.
All our clients use Outlook 2003. When the user is migrated to exchange 2010 they experience problems with opening shared calendars in their favorites. Some calendars open some calendars won't open and the user gets an error stating they do not have sufficient permission to open the calendar folder, or operation failed. They can also get this error if they have opened too many calendars or received an error on attempting anyone of them. The problem occurs for both calendars that reside on exchange 2003 and calendars that reside on exchange 2010 mailboxes Although we can�t find a common denominator for this problem, we have two work arounds. One is have them close and open outlook. They will then regain access to the calendar they were just blocked from before, though they may now be blocked from another�s they just had access to before they closed and opened Outlook. The second one is they delete the calendar which is causing the problem from the favorites and reopen the same calendar in their favorites. Sometimes the problem goes away. But we had cases where the problem persists. Or another calendar gets blocked.
End-users are complaining because there's no real solutions. And we still have to migrate about 2500 users, needless to say that with this problem we can't migrate.
Any help would be appreciated

Post #: 1

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RE: Outlook 2003 Problems with accessing shared calenda... - 9.Dec.2010 8:26:56 AM

mrflash

Posts: 47
Joined: 24.Jun.2009
Status: offline

Exchange 2010 Throttling Policy by default is quite annoying and blocks multiple connections for Outlook clients,

Get a user who is affected and run the following command:

Get-LogonStatistics �Identity <Username having the issue> | fl applicationid

Count how many RCA Connections you see listed.

If you run the powershell command:
get-throttlingpolicy -identity default*

Look down for the RCAMaxConcurrency property, i bet its set at 20.

now raised that: set-throttlingpolicy -identity default* -RCAMaxConcurrency 35 (or whatever you need it to be)

Or create a new policy and use that for testing instead:

new-throttlingpolicy -TestThrottle
set-throttlingpolicy -RCAMaxConcurrency 35
set-mailbox "joebloggs" -throttlingpolicy TestThrottle.

Look at this guys Blog for more:

https://workinghardinit.wordpress.com/2010/10/02/workaround-for-exchange-2010-outlook-2003-shared-calendars-connectivity-issues-the-connection-to-the-microsoft-exchange-server-is-unavailable-outlook-must-be-online-or-connected-to-comple/

(in reply to issues@zna.be)

Post #: 2

RE: Outlook 2003 Problems with accessing shared calenda... - 9.Aug.2012 7:59:14 AM

nevenl

Posts: 1
Joined: 9.Aug.2012
Status: offline

Also look at this: Exchange Server 2010 does not support the Directory Referral mechanism which is used by Outlook 2003.

Exchange Server 2003 mailboxes use the Activity Directory service as the source for directory information. Outlook 2003 relies on the Directory Referral mechanism to retrieve directory information. However, Exchange Server 2010 does not support the Directory Referral mechanism.

You need to install an hotfix on Exchange 2003 MBX

http://support.microsoft.com/kb/979690

(in reply to mrflash)

Post #: 3