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Unable to display the folder.... ?

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Unable to display the folder.... ? - 23.Aug.2010 12:02:10 PM   
sternfan

 

Posts: 30
Joined: 14.Jul.2008
Status: offline
Hi all,  Exchange 2007 & Outlook 2k3.

I have three dummy accounts for scheduling rooms.  I give myself full access permissions in Exchange, add the mailboxes to my outlook and only two of the three open.  One gives me "Unable to display the folder. Microsoft Office Outlook could not access the specified folder location."

Another user is able to open these with no problem.  I create a test user account in ADUC with a mailbox etc.  Grant this new test user account the same permissions.  This new user can open all three of the above accounts. Cached exchange mode is disabled.

I googled the issue, couldn't really find anything. 

Any help greatly appreciated.

Thanks,
Rob
Post #: 1
RE: Unable to display the folder.... ? - 24.Aug.2010 10:13:42 AM   
sternfan

 

Posts: 30
Joined: 14.Jul.2008
Status: offline
Things that I am trying...

I went into control panel/mail - deleted and recreated (with a new name) the email profile.  Still have the same problem.

If I try to open the folder I get:
Outlook_1835014_Q291609 This error usually appears if the OST or PST file you are using is:
  • Unavailable
  • Protected with file permissions
  • On a share on a server and the network is down
  • Corrupt
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify file integrity.


I looked for an OST file, cannot find one (probably because of disabling of cached mode.  I scanned the PST file I am using and they are fine.


Weird - when I try to open the other mailbox, up in the address box I get a

outlook:0000000038A1BB1005E5101AA1B....<whole string of a giant number>
Any idea what that could be?  This doesn't happen with other folders/mailboxes...

Thanks,
Rob

(in reply to sternfan)
Post #: 2
RE: Unable to display the folder.... ? - 24.Aug.2010 10:16:55 AM   
raghuram

 

Posts: 281
Joined: 10.Jun.2009
From: Chennai, India
Status: offline
Hi,

Are u able to open via OWA???????

(in reply to sternfan)
Post #: 3
RE: Unable to display the folder.... ? - 24.Aug.2010 12:05:27 PM   
sternfan

 

Posts: 30
Joined: 14.Jul.2008
Status: offline
Yes - OWA opens fine.  What I need though is access to all these mailboxes (plus my own).

As another test - I gave another user the exact same permissions, and the mailbox opened just fine. 

Rob

(in reply to raghuram)
Post #: 4
RE: Unable to display the folder.... ? - 24.Aug.2010 11:33:33 PM   
raghuram

 

Posts: 281
Joined: 10.Jun.2009
From: Chennai, India
Status: offline
Hi.

If the OWA is working fine. there is no issue found in the particular mailbox

What permission did you give to your's? Full mailbox access.?????

then try...open outlook....Tools - Option --- Delegation TAB - Please provide or add your user name from the test mailbox .

and then try open from the your outlook and check....

(in reply to sternfan)
Post #: 5
RE: Unable to display the folder.... ? - 26.Aug.2010 4:32:19 PM   
sternfan

 

Posts: 30
Joined: 14.Jul.2008
Status: offline
I gave full permissions from the Exchange 2007 box.  Also did your suggestion - logged in as the third conference room, set myself as a delegate for everything and tried again - still not working.  I am convinced that there is something in my user profile (or registry etc) - I am going to recreate my user account and try again.

Rob

(in reply to raghuram)
Post #: 6
RE: Unable to display the folder.... ? - 27.Aug.2010 12:58:04 AM   
raghuram

 

Posts: 281
Joined: 10.Jun.2009
From: Chennai, India
Status: offline
That might be a good move and also. please check the same in different PC to trouble shoot further

(in reply to sternfan)
Post #: 7
RE: Unable to display the folder.... ? - 25.Jan.2013 12:24:27 PM   
nelson

 

Posts: 74
Joined: 5.Dec.2010
Status: offline
Here is a blog's post discussing similar issue and solution to fix it. Please have a look:

Tips to fix "Unable to display the folder" Error in Outlook

Hope this will help !

thanks

(in reply to raghuram)
Post #: 8
[Deleted] - 25.Jul.2017 7:19:29 AM   
Deleted User
[Deleted by Admins]

(in reply to nelson)
  Post #: 9

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