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#5.7.1 smtp;554 5.7.1

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#5.7.1 smtp;554 5.7.1 - 30.Aug.2010 1:41:33 PM   
juicejug

 

Posts: 33
Joined: 29.Jul.2008
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We are having an error with one of our users. He will send an email to a specific person and will get an NDR, 'You do not have permission to send to this recipient.' #5.7.1 smtp;554 5.7.1. He could send it again 5 minutes later and have no problems and it reaches the recipient. He also recieves these NDR's when sending to 2-10 peopl(not blasting) at the same domain. One will go through but the other one will bounce back.
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RE: #5.7.1 smtp;554 5.7.1 - 30.Aug.2010 4:36:16 PM   
juicejug

 

Posts: 33
Joined: 29.Jul.2008
Status: offline
it only appears to be one user although others may be having the issue and not letting me know.

I have not turned on message tracking for these messages as I don't know what that will tell me other than it being bounced by the recipients server.

It happens with any outside domain and is not limited to this one specific recipient.
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RE: #5.7.1 smtp;554 5.7.1 - 30.Aug.2010 5:37:03 PM   
juicejug

 

Posts: 33
Joined: 29.Jul.2008
Status: offline
I don't see anything specific in the logs. Do I need to turn on any advanced logging?
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