OWA 2010 Can't Delete Messages (Full Version)

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wosscr -> OWA 2010 Can't Delete Messages (22.Sep.2010 11:02:23 PM)


I have installed Exchange 2010 + SP1 I can send and receive emails with Outlook but when I go to OWA and I try to delete a message I got an error saying:

An unexpected error occurred and your request couldn't be handled.

That's all I have.I am able to delete messages from outlook but not from OWA.

Have anyone faced this problem??

rdol -> RE: OWA 2010 Can't Delete Messages (23.Sep.2010 2:52:21 AM)

Yes, it is discussed at http://forums.msexchange.org/OWA_Problem_after_Updating_to_SP1/m_1800538473/tm.htm

z28power -> RE: OWA 2010 Can't Delete Messages (7.Oct.2010 12:45:09 PM)

After trying a LOT of steps including rebuilding all virtual directories, reobtaining/reinstalling SSL certificates, and a myriad of setting changes to exchange and IIS, I ran into a post on technet


which led me to another...

Bottom line was, deleting/renaming the web.config file from "...\inetpub\wwwroot\web.config" fixed the issue. I renamed this file to web.configBAD and ran iisreset. OWA lets me delete, move, etc without any issues now.

Jet1337 -> RE: OWA 2010 Can't Delete Messages (14.Oct.2010 5:53:29 AM)

thanks for link z28power. i hope that will help

mjocham -> RE: OWA 2010 Can't Delete Messages (17.Oct.2010 10:11:01 AM)

Hi there,

I've tried all ideas mentioned here, nothing helps. We don not have a web.config in inetpub.

Any ideas?

Thanks in advance

Surestore -> RE: OWA 2010 Can't Delete Messages (19.Oct.2010 11:07:44 AM)

Same boat here, I cant figure it out and i have searched everywhere for some clue on what to try next..

rhodes2010 -> RE: OWA 2010 Can't Delete Messages (8.Feb.2011 10:00:06 AM)

I have the exact same problem. So frustrating.
Installed Exchange 2010 SP1 just a few weeks ago.
Went to OWA (regular and "light version") and cannot delete or
move messages. Huge step backward for me.
I am wishing for OWA 2003 now. It worked so thoroughly
and whatever I complained about I apologize.
OWA 2010 is not really a step up at all
and the users are getting ready to mutiny.

Does anyone have any idea when Microsoft will address the shortcomings of OWA 2010 ?

travis.sheldon -> RE: OWA 2010 Can't Delete Messages (8.Feb.2011 3:09:56 PM)

You have to have a web.config file for any IIS site, but I believe they're saying you SHOULDN'T have a web.config in the inetpub\wwwroot folder..each virtual directory would have its own web.config

eg C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa

Did anyone check the authentication permissions in IIS as posted by Arnaud-31 @ http://social.technet.microsoft.com/Forums/en-GB/exchange2010hosters/thread/e45d7277-b205-4791-a430-631b163a5072

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