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Exchange 2010 new items not visible in Public Folder

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Exchange 2010 new items not visible in Public Folder - 8.Dec.2010 5:19:45 PM

tezzo

Posts: 4
Joined: 8.Dec.2010
Status: offline

I am in the process of upgrading from Exchange 2003 to Exchange 2010, and I am seeing a quirk when migrated users start using public folders from the exchange 2010 public folder. When the user is in outlook (this happens in both outlook 2003 and 2007) and has a public folder open in the folder list and a new email is sent to the public folder it will not be visible from outlook until the user moves off the currect folder then back on. Are other people seeing this? Any ideas on a fix? Any help would be greatly appreciated.

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RE: Exchange 2010 new items not visible in Public Folder - 9.Dec.2010 7:52:48 AM

mrflash

Posts: 47
Joined: 24.Jun.2009
Status: offline

hello.

A few things, if you go to the Outlook Connection Status, can you ensure your clients are connecting to the 2010 exchange servers for public folders?

Hold CTRL while right clicking on the Outlook Icon in taskbar.

Have you disabled encryption on the 2010 Mailbox Server for Public Folders?

Outlook 2003 does have some quirks, but as this affects 2007 also, i wouldn't blame outlook for this.

Can you verify the mail enabled public folder is on the 2010 server?

Thanks

(in reply to tezzo)

Post #: 2

RE: Exchange 2010 new items not visible in Public Folder - 9.Dec.2010 11:54:14 AM

tezzo

Posts: 4
Joined: 8.Dec.2010
Status: offline

mrflash, I verified the client is accessing the public folder from the exchange 2010 server.

I verified RPCEncrption is set to false on all 2010 servers.

Just so I am clear, the email is in the folder but is not viewable until the user highlights a different folder and then goes back.

(in reply to mrflash)

Post #: 3

RE: Exchange 2010 new items not visible in Public Folder - 14.Dec.2010 8:32:48 AM

mrflash

Posts: 47
Joined: 24.Jun.2009
Status: offline

are you using SP1 ?

SP1 introduced a fix for the UDP delay using Outlook 2003.

(in reply to tezzo)

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RE: Exchange 2010 new items not visible in Public Folder - 14.Dec.2010 2:41:53 PM

tezzo

Posts: 4
Joined: 8.Dec.2010
Status: offline

Yes, I have installed SP1.

Can anyone else duplicate this problem? We are not in a very complex environment, so I can't imagine we are the only one having this problem.

(in reply to mrflash)

Post #: 5

RE: Exchange 2010 new items not visible in Public Folder - 15.Dec.2010 3:58:49 PM

travis.sheldon

Posts: 359
Joined: 16.Sep.2010
Status: offline

Do you have the public folders replicating? If so, it sounds like something that was fixed by SP1 update rollup 2 that was released yesterday

http://support.microsoft.com/kb/983492/

(in reply to tezzo)

Post #: 6

RE: Exchange 2010 new items not visible in Public Folder - 15.Dec.2010 4:04:48 PM