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Could not deliver the message in the time limit specified. (#4.4.7)

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Could not deliver the message in the time limit specifi... - 20.Jan.2011 7:28:01 AM   
tarran.walker

 

Posts: 5
Joined: 25.Jan.2010
Status: offline
Hello All,

Having an issue with some mail getting stuck in the Queue, staying in Retry status... this is only happening for a handful of recipient domains (but the same domains). We have one Exchange 2003 server which I administer; I have only just noticed this happening and I can't think of anything that has changed on the server.

I am receiving the following NDR:
someone@example.com on date and time
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
(server.contoso.com #4.4.7)

I have checked the MSFT KB article: http://support.microsoft.com/kb/329636 and all my setting appear correct (the article is for EX2000 but similar) - PS. We use DNS

I have also received this NDR:
This is the mail delivery agent at messagelabs.com.
I was not able to deliver your message to the following addresses.

<someone@example.com>:
Connected to x.x.x.x but connection died. (#4.4.2)

Despite repeated attempts, this message could not be delivered.


I can't figure out what maybe happening can some please shed some light on this problem?

Many thanks,
Tarran
Post #: 1
RE: Could not deliver the message in the time limit spe... - 20.Jan.2011 8:36:05 AM   
natdege

 

Posts: 7
Joined: 12.Nov.2010
Status: offline
Hi Terran,

I was having problems with some emails that were sending a time out message (not delivered because it timed out), but yet the recipients still received the message only two days later. We use Exchange 2003/Server 2003 as well. Please check your DNS's Reverse Lookup zone. I found where our primary domain controller's IP address was 'unknown' but the secondary DC had the IP defined. I put in the primary DC's IP and then we did not have anymore time out messages for those specific email addresses. It was only those certain emails and others went through just fine. Anyway, check your DNS reverse lookups and make sure they are defined correctly for your DCs.

Hope that helps,
Natdege

(in reply to tarran.walker)
Post #: 2
RE: Could not deliver the message in the time limit spe... - 20.Jan.2011 11:24:58 AM   
tarran.walker

 

Posts: 5
Joined: 25.Jan.2010
Status: offline
Hi Natdege,

Thanks for your reply.

I've logged on to the primary (2k3) and secondary (2k8) DNS servers and checked both; the mail servers ip address exists correctly within the reverse dns zone for both... Is this what you suggested i checked?

Any other suggestions anyone?

Many Thanks,
Tarran

(in reply to natdege)
Post #: 3
RE: Could not deliver the message in the time limit spe... - 24.Jan.2011 11:41:48 PM   
uemurad

 

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
What does your SMTP log show for failed transmission attempts to those domains?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to tarran.walker)
Post #: 4
RE: Could not deliver the message in the time limit spe... - 25.Jan.2011 7:02:11 AM   
tarran.walker

 

Posts: 5
Joined: 25.Jan.2010
Status: offline
Hi uemurad,

Thanks for your reply.

Here is an extract from our smtp log.

Thanks,
Tarran

quote:


2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 220+********************************************************* 0 0 61 0 1016 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 EHLO - arete02.arete.net 0 0 4 0 1016 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250-lodh.com 0 0 12 0 1047 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 MAIL - FROM:<david.reynolds@arete.net>+SIZE=441448 0 0 4 0 1047 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+david.reynolds@arete.net+OK 0 0 37 0 1078 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.ils@lombardodier.com> 0 0 4 0 1078 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.ils@lombardodier.com+OK 0 0 35 0 1094 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.girardin@lombardodier.com> 0 0 4 0 1094 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.girardin@lombardodier.com+OK 0 0 40 0 1125 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<b.hohaus@lombardodier.com> 0 0 4 0 1125 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+b.hohaus@lombardodier.com+OK 0 0 38 0 1156 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<e.uppington@lombardodier.com> 0 0 4 0 1156 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+e.uppington@lombardodier.com+OK 0 0 41 0 1203 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<j.leegenhoek@lombardodier.com> 0 0 4 0 1203 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+j.leegenhoek@lombardodier.com+OK 0 0 42 0 1235 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<m.barresi@lombardodier.com> 0 0 4 0 1235 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+m.barresi@lombardodier.com+OK 0 0 39 0 1266 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 DATA - - 0 0 4 0 1266 SMTP -
2011-01-25 11:54:14 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 354+Ready+for+data 0 0 18 0 1297 SMTP -


2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 220+********************************************************* 0 0 61 0 31 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 EHLO - arete02.arete.net 0 0 4 0 31 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250-lodh.com 0 0 12 0 63 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 MAIL - FROM:<david.reynolds@arete.net>+SIZE=441448 0 0 4 0 63 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+david.reynolds@arete.net+OK 0 0 37 0 78 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.ils@lombardodier.com> 0 0 4 0 78 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.ils@lombardodier.com+OK 0 0 35 0 109 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.girardin@lombardodier.com> 0 0 4 0 109 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.girardin@lombardodier.com+OK 0 0 40 0 141 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<b.hohaus@lombardodier.com> 0 0 4 0 141 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+b.hohaus@lombardodier.com+OK 0 0 38 0 172 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<e.uppington@lombardodier.com> 0 0 4 0 172 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+e.uppington@lombardodier.com+OK 0 0 41 0 188 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<j.leegenhoek@lombardodier.com> 0 0 4 0 188 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+j.leegenhoek@lombardodier.com+OK 0 0 42 0 219 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<m.barresi@lombardodier.com> 0 0 4 0 219 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+m.barresi@lombardodier.com+OK 0 0 39 0 250 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 DATA - - 0 0 4 0 250 SMTP -
2011-01-25 11:54:57 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 354+Ready+for+data 0 0 18 0 281 SMTP -


< Message edited by tarran.walker -- 25.Jan.2011 7:08:09 AM >

(in reply to uemurad)
Post #: 5
RE: Could not deliver the message in the time limit spe... - 27.Jan.2011 8:54:52 PM   
uemurad

 

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
Tarran,

Everything you have in your log excerpts indicates the message got through.  Are those the transmissions that are failing?  Also, include the QUIT command after the DATA command when analyzing SMTP logs.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to tarran.walker)
Post #: 6
RE: Could not deliver the message in the time limit spe... - 28.Jan.2011 7:16:58 AM   
tarran.walker

 

Posts: 5
Joined: 25.Jan.2010
Status: offline
Thanks for your reply Dean.

I have spoken to the recipients and the messages are not getting through.

I think we are getting somewhere; Looking at the logs.. There is no QUIT command after the DATA command on the ones that are failing. Any idea why that would be and could that be the cause?

Here is another extract as is in the logs... i have taken the emails from either side to show they are sending correctly and have added a blank line around each email to make easier to read.

quote:


2011-01-28 11:55:41 194.116.198.213 ixe-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 EHLO - +ixe-mta-18.emailfiltering.com 250 0 266 34 0 SMTP - - - -
2011-01-28 11:55:41 194.116.198.213 ixe-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 MAIL - +FROM:<> 250 0 27 12 0 SMTP - - - -
2011-01-28 11:55:41 194.116.198.213 ixe-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 RCPT - +TO:<ussales@arete.net> 250 0 0 27 0 SMTP - - - -
2011-01-28 11:55:41 194.116.198.213 ixe-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 DATA - +<OF618815B1.298A6387-ON85257826.00417DD7-85257826.00417DDC@putnaminv.com> 250 0 157 303060 281 SMTP - - - -
2011-01-28 11:55:41 194.116.198.213 ixe-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 QUIT - ixe-mta-18.emailfiltering.com 240 343 66 4 0 SMTP - - - -

2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 220+********************************************************* 0 0 61 0 3828 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 EHLO - arete02.arete.net 0 0 4 0 3828 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250-lodh.com 0 0 12 0 3843 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 MAIL - FROM:<david.reynolds@arete.net>+SIZE=496117 0 0 4 0 3843 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+david.reynolds@arete.net+OK 0 0 37 0 3875 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.ils@lombardodier.com> 0 0 4 0 3875 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.ils@lombardodier.com+OK 0 0 35 0 3906 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.girardin@lombardodier.com> 0 0 4 0 3906 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.girardin@lombardodier.com+OK 0 0 40 0 3922 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<b.hohaus@lombardodier.com> 0 0 4 0 3922 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+b.hohaus@lombardodier.com+OK 0 0 38 0 3953 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<e.uppington@lombardodier.com> 0 0 4 0 3953 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+e.uppington@lombardodier.com+OK 0 0 41 0 3968 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<j.leegenhoek@lombardodier.com> 0 0 4 0 3968 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+j.leegenhoek@lombardodier.com+OK 0 0 42 0 4000 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<m.barresi@lombardodier.com> 0 0 4 0 4000 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+m.barresi@lombardodier.com+OK 0 0 39 0 4031 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 DATA - - 0 0 4 0 4031 SMTP - - - -
2011-01-28 11:55:51 194.6.163.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 354+Ready+for+data 0 0 18 0 4047 SMTP - - - -

2011-01-28 11:56:21 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 220+Postini+ESMTP+114+y6_35_1c0+ready.++CA+Business+and+Professions+Code+Section+17538.45+forbids+use+of+this+system+for+unsolicited+electronic+mail+advertisements. 0 0 164 0 31 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 EHLO - arete02.arete.net 0 0 4 0 31 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250-Postini+says+hello+back 0 0 27 0 47 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 MAIL - FROM:<ussales@arete.net> 0 0 4 0 47 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+Ok 0 0 6 0 62 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<Steven.Wittwer@ubs.com> 0 0 4 0 62 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+Ok 0 0 6 0 172 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 DATA - - 0 0 4 0 172 SMTP - - - -
2011-01-28 11:56:21 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 354+Feed+me 0 0 11 0 187 SMTP - - - -
2011-01-28 11:56:22 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+Thanks 0 0 10 0 1281 SMTP - - - -
2011-01-28 11:56:22 207.126.154.10 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 QUIT - - 0 0 4 0 1297 SMTP - - - -
2011-01-28 11:56:22 207.126.154.10 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 221+Catch+you+later 0 0 19 0 1312 SMTP - - - -

2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 220+********************************************************* 0 0 61 0 32 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 EHLO - arete02.arete.net 0 0 4 0 32 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250-lodh.com 0 0 12 0 63 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 MAIL - FROM:<david.reynolds@arete.net>+SIZE=496117 0 0 4 0 63 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+david.reynolds@arete.net+OK 0 0 37 0 94 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.ils@lombardodier.com> 0 0 4 0 94 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.ils@lombardodier.com+OK 0 0 35 0 125 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<a.girardin@lombardodier.com> 0 0 4 0 125 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+a.girardin@lombardodier.com+OK 0 0 40 0 157 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<b.hohaus@lombardodier.com> 0 0 4 0 157 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+b.hohaus@lombardodier.com+OK 0 0 38 0 188 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<e.uppington@lombardodier.com> 0 0 4 0 188 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+e.uppington@lombardodier.com+OK 0 0 41 0 235 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<j.leegenhoek@lombardodier.com> 0 0 4 0 235 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+j.leegenhoek@lombardodier.com+OK 0 0 42 0 266 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 RCPT - TO:<m.barresi@lombardodier.com> 0 0 4 0 266 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 250+2.0.0+m.barresi@lombardodier.com+OK 0 0 39 0 297 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionCommand SMTPSVC1 ARETE02 - 25 DATA - - 0 0 4 0 297 SMTP - - - -
2011-01-28 11:56:34 80.169.233.11 OutboundConnectionResponse SMTPSVC1 ARETE02 - 25 - - 354+Ready+for+data 0 0 18 0 329 SMTP - - - -

2011-01-28 11:56:34 194.116.199.213 thb-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 EHLO - +thb-mta-18.emailfiltering.com 250 0 266 34 0 SMTP - - - -
2011-01-28 11:56:34 194.116.199.213 thb-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 MAIL - +FROM:<36K5CTRQKDCcJRRJOHDOHUWV-QRUHSObJRRJOH.FRPDQGUHZ.EHDOHDUHWH.QHW@alerts.bounces.google.com> 250 0 114 101 0 SMTP - - - -
2011-01-28 11:56:34 194.116.199.213 thb-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 RCPT - +TO:<andrew.beale@arete.net> 250 0 0 32 0 SMTP - - - -
2011-01-28 11:56:34 194.116.199.213 thb-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 DATA - +<20cf30433d3a64bd97049ae6c163@google.com> 250 0 125 4814 94 SMTP - - - -
2011-01-28 11:56:34 194.116.199.213 thb-mta-18.emailfiltering.com SMTPSVC1 ARETE02 192.168.200.5 0 QUIT - thb-mta-18.emailfiltering.com 240 109 66 4 0 SMTP - - - -


Many Thanks,
Tarran

(in reply to uemurad)
Post #: 7
RE: Could not deliver the message in the time limit spe... - 29.Jan.2011 6:24:11 PM   
uemurad

 

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
The DATA command is different than the other SMTP commands in that the end of the command is not defined by the parameters.

What I mean by that is the DATA command is followed by the contents of the message and not just the sending or recipient address.  The recipient SMTP system assumes that all transmitted information following the DATA command is part of the message until your system sends (and their system receives) a single period character between carriage return characters.

The most obvious cause of this would be that your system isn't sending that termination character, or that the recipient system for some reason isn't recognizing your termination character.

The QUIT command will only be issued after your system ends the DATA command and gets an acknowledgment.

What if anything is different about the messages you send that fail?  If the commonality is that it's always the same recipient system, I'd suggest you reach out to the Administrators of that system to see if they can review their SMTP logs of your transmission to them.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to tarran.walker)
Post #: 8
RE: Could not deliver the message in the time limit spe... - 2.Feb.2011 5:39:53 AM   
tarran.walker

 

Posts: 5
Joined: 25.Jan.2010
Status: offline
Hi Dean,

It turns out it was specific to the message/s (seemed corrupt somehow) and only a handful of recipients wouldn't properly accept it. I redesign the template and now all works.

Thanks very much for all your help tacking down the problem.

Kind Regards,
Tarran

(in reply to uemurad)
Post #: 9

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