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Personal Folders missing in Outlook 2010

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Personal Folders missing in Outlook 2010 - 5.May2011 4:29:01 PM   
leekum

 

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Joined: 5.May2011
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I have a user whose personal folders are now missing from the left panel in Outlook 2010. Any way to retrieve them on the server side in Exchange?


Thanks,
Post #: 1
RE: Personal Folders missing in Outlook 2010 - 5.May2011 8:24:16 PM   
RustyShackleford

 

Posts: 226
Joined: 13.Jan.2010
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What folders are missing?  All folders or just ones he/she created? 

Unless the mailstore has some corruption [gulp] they are simply missing because of a user action.  Either they deleted the folders or most likely they moved them under another sub-folder.  Before you dig too deep into Exchange, have the user search by some specific keywords.

I certainly do not want to discountt your troubleshooting but my experience has always shown me 'misplaced' folders.  I get a lot of these requests from our help desk only to find the folder moved under another folder.

If the user deleted the folder, you still may be able to find them in the dumpster.

Please report back.  I will provide some more technical assistance if you still need it. 

(in reply to leekum)
Post #: 2
RE: Personal Folders missing in Outlook 2010 - 6.May2011 9:32:58 AM   
leekum

 

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Joined: 5.May2011
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All folders user created to move some of her emails into. I will followup with the user and look at her Outlook if I get a chance. I came from a Lotus background so any troubleshooting tips is definitely appreciated.

(in reply to RustyShackleford)
Post #: 3
RE: Personal Folders missing in Outlook 2010 - 6.May2011 3:04:11 PM   
RustyShackleford

 

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Keep us posted.  We are here to help.  Welcome to Exchange.

(in reply to leekum)
Post #: 4
RE: Personal Folders missing in Outlook 2010 - 7.May2011 2:34:10 AM   
mudassirhussain01

 

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Joined: 8.Feb.2011
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How is the outlook configured with exchange server. In POP3 Mode or Online exchange mode or cached exchange mode.

Open the user account via web access and check if the missing folders are available there ?

(in reply to RustyShackleford)
Post #: 5
RE: Personal Folders missing in Outlook 2010 - 11.May2011 11:41:23 AM   
pcunite@fsmail.net

 

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Joined: 3.Oct.2003
From: USA
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Just a shot in the dark here ... but they are not called Personal folders in Outlook 2010 ... I think Outlook shows them up as "My data" or "my folder" I can't remember. Perhaps the user just can't find the old name.

(in reply to mudassirhussain01)
Post #: 6
RE: Personal Folders missing in Outlook 2010 - 11.May2011 10:07:51 PM   
RustyShackleford

 

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Joined: 13.Jan.2010
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Did you search for the 'missing' folder yet? If so, what did you find?

(in reply to pcunite@fsmail.net)
Post #: 7
RE: Personal Folders missing in Outlook 2010 - 30.Jun.2017 6:54:09 AM   
bloggeranjalitomar

 

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Joined: 22.Sep.2016
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My default Outlook PST file is located here:
C:\Users\Joh\Documents\Outlook Files\Outlook.pst
And my other pst files are here:
C:\Users\Joh\AppData\Local\Microsoft\Outlook\

All of which have many previous versions, few from a complete Windows backup and most from restore points. Checked by right clicking on the file and clicking Properties, then going to the Previous Version tab.

This is a default, I haven't modified the settings at all.

If you use the Import utility in Outlook you can choose to overwrite duplicates.

For info : http://pstrepairtool.blogspot.com/2013/01/how-to-repair-corrupt-oversized-pst.html

(in reply to RustyShackleford)
Post #: 8
RE: Personal Folders missing in Outlook 2010 - 6.Aug.2017 1:04:08 AM   
seamuss1

 

Posts: 15
Joined: 25.Jun.2015
Status: offline
Try the advanced thrid party Outlook PST Recovery Software and easily access corrupted PST files.
The software features are.

Repairs corrupt PST and restores all data into a new file
Supports selective recovery of items
Repairs PST files larger than 2 GB
Preview of all recovered items after scanning
Repairs Damaged PST File
Supports Recovery of Accidentally Deleted Emails
New Look and Feel of GUI
Saves Emails in Different Formats
Read more information click here
http://outlookpstrecoverysoftware.weebly.com







(in reply to bloggeranjalitomar)
Post #: 9
RE: Personal Folders missing in Outlook 2010 - 30.Aug.2017 6:40:29 AM   
LuisRogers

 

Posts: 32
Joined: 29.Sep.2016
Status: offline
There are two main reasons for the personal folder missing, either you have accidentally deleted the PST file or your antivirus scans and removed the folder.
You can get back your PST file by using ScanPST.exe or any third party tool.

References:
https://www.stellarinfo.com/blog/find-scanpst-exe-location-in-ms-outlook/
http://it.toolbox.com/blogs/recover-outlook/top-6-best-pst-file-repair-tools-for-all-ms-outlook-versions-74517

(in reply to seamuss1)
Post #: 10
RE: Personal Folders missing in Outlook 2010 - 7.Sep.2017 4:32:33 AM   
markmohan

 

Posts: 65
Joined: 13.Apr.2016
Status: offline
To recover lost Outlook mailbox items from corrupted PST file, you can use a third party Outlook PST recovery software. The software can allow you to fix any kinds of PST errors without any hassle. You can use it to save and restore the PST file in EML, RTF, MBOX, IMAP, MHTML, PDF, PST, MSG, TXT, DBX, and HTML formats. For any other queries about the software, visit: http://www.pstoutlookrepair.com/solutions/how-to-avoid-common-pst-issues-in-ms-outlook.html

(in reply to LuisRogers)
Post #: 11
RE: Personal Folders missing in Outlook 2010 - 26.Sep.2017 12:56:50 AM   
virat8586

 

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Joined: 6.Jan.2017
Status: offline
There are some good manual techniques too through which you can restore your personal folders. These manual procedures are easy to use and execute. Do give it a try: How To Restore Personal Folders In Outlook (A DIY Guide)

(in reply to leekum)
Post #: 12

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