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Email address not showing in Outlook

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Email address not showing in Outlook - 7.Jun.2011 12:40:30 PM   
richardtubbs

 

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Joined: 7.Jun.2011
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We have a user with multiple email addresses in Exchange under one exchange account. When they receive an email in Outlook and the email address it has been sent to is included in their list of email addresses it shows the Exchange User Name and NOT the email address. This is an issue as the user wants to know which email address the email has been sent to.
How do I change this setting so the email address is shown in outlook?
I have spent ages looking around for an answer but can't find anything about this - am I the only one having this problem!!
Thanks
Richard
Post #: 1
RE: Email address not showing in Outlook - 7.Jun.2011 12:46:50 PM   
mark@mvps.org

 

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From: Philadelphia PA
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It isn't a problem. It is how Exchange is designed. The identity of the person is the name, regardless of what the target SMTP address was.
Lots of people want to do this but the answer is that if someone wants to sort by incoming address so badly they need to use different AD accounts and mailboxes, granting access to them.

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Mark Arnold (Exchange MVP)
List Moderator

(in reply to richardtubbs)
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RE: Email address not showing in Outlook - 17.Jun.2011 6:29:12 PM   
pjhutch

 

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Joined: 21.Jul.2001
From: W Yorks, England
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You can view the Email Address in Outlook if you install this Form Template from the following web site and install it then modify the View to show the new field:

http://www.howto-outlook.com/howto/viewsenderaddress.htm

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Peter Hutchison MCP
Exchange Administrator
University of Huddersfield

(in reply to mark@mvps.org)
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RE: Email address not showing in Outlook - 18.Jun.2011 11:35:15 AM   
mark@mvps.org

 

Posts: 6811
Joined: 9.Jun.2004
From: Philadelphia PA
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The only problem with that is that the plug-in shows the sender whereas the OP wants to see which of several recipient SMTP addresses the message was sent to.
Do you have a link to a similar plug-in that shows which SMTP address within the AD account a message went to?
Never seen a solution that shows that screen and it's cropping up more and more these days.

_____________________________

Mark Arnold (Exchange MVP)
List Moderator

(in reply to pjhutch)
Post #: 4

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