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OWA 2007 Interal Error 500 after logging in.

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OWA 2007 Interal Error 500 after logging in. - 10.Aug.2011 12:55:48 PM   
Caji

 

Posts: 5
Joined: 10.Aug.2011
Status: offline
Hello all,

I'm currently experiencing an error with my OWA 2007 after any of my users attempt to log in. The OWA start page loads fine upon prompting to log in, but after a login is attempted this error message is received:

Microsoft Exchange issued an unexpected response (500).

--------------------------------------------------------------------------------

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Request
Url: http://mail.domain.com:80/owa/forms/premium/StartPage.aspx
User host address: 172.16.1.254
User: User
EX Address: /o=First Organization/ou=First Administrative Group/cn=Recipients/cn=User
SMTP Address: User@domain.com
OWA version: 8.1.240.5
Mailbox server: server.domain.local

Exception
Exception type: System.Web.HttpCompileException
Exception message: c:\Program Files\Microsoft\Exchange Server\ClientAccess\Owa\forms\premium\startpage.aspx(33): error CS0117: 'Microsoft.Exchange.Clients.Owa.Core.Configuration' does not contain a definition for 'AllLegacyPublicFolders'

Call stack

System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert)
System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert)
System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

I've already recreated the entire OWA directory through the Exchange Management Shell with this KB Article: http://support.microsoft.com/kb/941201 and have attempt to resolve this issue directly with a Microsoft Exchange Specialist. If there's anyone with useful hints or fixes it would be deeply appreciated.
Post #: 1
RE: OWA 2007 Interal Error 500 after logging in. - 11.Aug.2011 11:36:02 AM   
Ytsejamer1

 

Posts: 135
Joined: 3.Jun.2010
Status: offline
This old KB had a hint which might point you in the direction of checking your sites and services config:  http://support.microsoft.com/kb/316349 .  "This problem can have several causes, one of which is if an administrator adds an additional site but does not define subnets."

Do you have a public cas in one site and non-public cas in your mailbox site?  It could be an authentication issue... public cas should use form-based authentication, and "backend" (ie, CAS in another site accessed via CAS2CAS proxying) should not use forms based authentication.

*edit* I fixed the link.  The period at the end of my sentence was causing the link to become invalid.  Try it now.

< Message edited by Ytsejamer1 -- 11.Aug.2011 2:44:10 PM >

(in reply to Caji)
Post #: 2
RE: OWA 2007 Interal Error 500 after logging in. - 11.Aug.2011 11:55:16 AM   
Caji

 

Posts: 5
Joined: 10.Aug.2011
Status: offline
I currently have 3 roles installed on one box, Mailbox, CAS, and Transport all on the Exchange 2007 box. We have an older server that have the same roles installed on an Exchange 2003 box. That box is currently on the 'backend' routing mail for our Blackberry clients. The Exchange 2007 CAS is the Public domain. It was working at one point in time until I installed Rollup 10.
I figured removing it would solve the issue but it has not.

I've checked several settings such as AutoDiscover, several virtual directory's authentication, editted certificates, etc. I've even attempt to test it under port 80 rather than port 443. I don't believe it's an Authentication issue because even while the 2 boxes co-exsisted in the same Forest and Domain, it was working.

It was after Rollup 10 when these issues occured.

(in reply to Ytsejamer1)
Post #: 3
RE: OWA 2007 Interal Error 500 after logging in. - 11.Aug.2011 11:56:04 AM   
Caji

 

Posts: 5
Joined: 10.Aug.2011
Status: offline
P.S. - The KB Article you posted is no longer directing towards the site, it provides several search results.

(in reply to Caji)
Post #: 4
RE: OWA 2007 Interal Error 500 after logging in. - 11.Aug.2011 2:49:53 PM   
Ytsejamer1

 

Posts: 135
Joined: 3.Jun.2010
Status: offline
You can co-exist Exchange 2003 and 2007 systems, but 2007 CAS must be used for processing OWA and other "frontend" services.  It will then talk to the backend exchange 2003 servers to present your users it's legacy OWA experience.

Error 500 definitely is some type of IIS configuration issue.  I'd almost suggest recreating your owa directories or something.  Here's a good little blog article on it:
http://my.opera.com/RavenOverride/blog/2009/06/17/how-to-recreate-all-virtual-directories-for-exchange-2007

Can you update to SP3 on your 2007 server?

(in reply to Caji)
Post #: 5
RE: OWA 2007 Interal Error 500 after logging in. - 11.Aug.2011 2:55:29 PM   
Caji

 

Posts: 5
Joined: 10.Aug.2011
Status: offline
It is possible to upate to SP3, I would just have to correlate with the rest of the Department. I've already attempted to recreate the OWA virtual directory and to no avail. I do realize that the 2 can co-exsist. My mailboxes are stored on 2007, the only thing the 2003 box is doing is forwarding mail for out Blackberry clients.

I will update the SPs over the weekend and will keep you posted.

(in reply to Ytsejamer1)
Post #: 6
RE: OWA 2007 Interal Error 500 after logging in. - 11.Aug.2011 3:37:04 PM   
Caji

 

Posts: 5
Joined: 10.Aug.2011
Status: offline
I've just come accross a new discovery that I have seen before with OWA 2007. My co-worker came accross the fact that OWA Light is accessible to log in. Some users can tick OWA Light through IE 8 and 9 and have access to thier mailbox while others do not. Same thing goes with External users logging in through their Mobile Device's browser.

Also, If another browser other than IE is used, such as Firefox or Safari, it allows the user to log in. I do realize that that option is ticked for any other browser other than IE.

Another strange thing is that the Logout Link is broken. You can click as much as you'd like and the page sits stagnant.

I'm stumped on this one, please help!
Lol.

(in reply to Caji)
Post #: 7
[Deleted] - 22.Sep.2011 2:58:50 AM   
Deleted User
[Deleted by Admins]

(in reply to Caji)
  Post #: 8
RE: OWA 2007 Interal Error 500 after logging in. - 23.Dec.2012 11:42:47 PM   
JMS

 

Posts: 1
Joined: 23.Dec.2012
Status: offline
Start ExchangeFBA or Forms Based Authentication Service - it will probably be set to automatic but not started.

(in reply to Caji)
Post #: 9
RE: OWA 2007 Interal Error 500 after logging in. - 8.Jan.2013 4:08:15 AM   
infostellar

 

Posts: 133
Joined: 10.Jun.2009
Status: offline
See this post for more info:
http://exchangeserverpro.com/500-internal-server-error-exchange-2007-outlook-web-access
Hope this helps.

(in reply to Caji)
Post #: 10

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