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ActiveSync Certificate Error

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ActiveSync Certificate Error - 15.Jan.2012 10:01:17 PM   
chris.murphy

 

Posts: 12
Joined: 5.Jun.2009
Status: offline
I have a customer who has been using ActiveSync to sync their iPhones and Android-based phones for a year or so.  All the iPhones and other smartphones are still working properly, but after the owner updated his Galaxy Tab 10.1 to the latest version, it quit syncing.  It will sync the folder list, but the messages will not appear.  Also, if I compose a message from his tablet, it will send just fine.

The Remote Connectivity Analyzer tells me "ExRCA couldn't parse the common name from certificate subject C=<domain>.com

Just stabbing in the dark, it looks like the newest Android version may be more picky about the self-signed certificate.  The root problem may be the certificate, but it is strange that all other devices are working properly.

Any ideas?
Post #: 1
RE: ActiveSync Certificate Error - 17.Jan.2012 1:48:48 PM   
RustyShackleford

 

Posts: 226
Joined: 13.Jan.2010
Status: offline
It's not strange that all others are working fine.  That is one drawback of EAS.  Microsoft provides none of the programming for EAS but instead provides a document and assumes that iOS and Android programs their phones properly.  Every firmware from every model could produce different results. 

Our corporate policy says we will make an honest effort to connect EAS devices.  If no luck, buy a Blackberry. 

I know my post does not provide much help but trying to support every device available may lead you to many dead ends. 

(in reply to chris.murphy)
Post #: 2

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