• Twitter
  • FaceBook

Exchange Server Forums

Forums | Register | Login | My Profile | Inbox | RSS RSS icon | My Subscription | My Forums | Address Book | Member List | Search | FAQ | Ticket List | Log Out

ActiveSync Certificate Error

Users viewing this topic: none

Logged in as: Guest
  Printable Version
All Forums >> [Microsoft Exchange 2007] >> Mobility >> ActiveSync Certificate Error Page: [1]
Message << Older Topic   Newer Topic >>
ActiveSync Certificate Error - 15.Jan.2012 10:01:17 PM   


Posts: 12
Joined: 5.Jun.2009
Status: offline
I have a customer who has been using ActiveSync to sync their iPhones and Android-based phones for a year or so.  All the iPhones and other smartphones are still working properly, but after the owner updated his Galaxy Tab 10.1 to the latest version, it quit syncing.  It will sync the folder list, but the messages will not appear.  Also, if I compose a message from his tablet, it will send just fine.

The Remote Connectivity Analyzer tells me "ExRCA couldn't parse the common name from certificate subject C=<domain>.com

Just stabbing in the dark, it looks like the newest Android version may be more picky about the self-signed certificate.  The root problem may be the certificate, but it is strange that all other devices are working properly.

Any ideas?
Post #: 1
RE: ActiveSync Certificate Error - 17.Jan.2012 1:48:48 PM   


Posts: 226
Joined: 13.Jan.2010
Status: offline
It's not strange that all others are working fine.  That is one drawback of EAS.  Microsoft provides none of the programming for EAS but instead provides a document and assumes that iOS and Android programs their phones properly.  Every firmware from every model could produce different results. 

Our corporate policy says we will make an honest effort to connect EAS devices.  If no luck, buy a Blackberry. 

I know my post does not provide much help but trying to support every device available may lead you to many dead ends. 

(in reply to chris.murphy)
Post #: 2

Page:   [1] << Older Topic    Newer Topic >>
All Forums >> [Microsoft Exchange 2007] >> Mobility >> ActiveSync Certificate Error Page: [1]
Jump to:

New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts

Follow TechGenix on Twitter