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Stuck trying to fix EWS, calendar sharing, and OOF

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Stuck trying to fix EWS, calendar sharing, and OOF - 19.Jan.2012 4:03:10 PM   
The13thWarrior

 

Posts: 1
Joined: 19.Jan.2012
Status: offline
I am trying to resolve issues with EWS, calendar sharing, and OOF not working. My work just got a wildcard SSL cert (yes, I know that Microsoft doesn't recommend using a wildcard cert, but it's a long story as to why we had to go with the wildcard cert vs. an SAN cert).

I've set the autodiscover external and internal URL to https://autodiscover.mydomain.com/AutoDiscover/AutoDiscover.xml

Thanks!

Exchange Web Services synchronization, notification, availability, and Automatic Replies (OOF).
Not all of the tests of Exchange Web Services tasks completed.

Test Steps

ExRCA is attempting to test Autodiscover for me@mydomain.com.
Testing Autodiscover failed.

Test Steps

Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.

Test Steps

Attempting to test potential Autodiscover URL https://mydomain.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.

Test Steps

Attempting to resolve the host name mydomain.com in DNS.
The host name resolved successfully.

Additional Details
IP addresses returned: x.x.x.x
Testing TCP port 443 on host mydomain.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.

Test Steps

ExRCA is attempting to obtain the SSL certificate from remote server mydomain.com on port 443.
ExRCA wasn't able to obtain the remote SSL certificate.

Additional Details
The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
Attempting to test potential Autodiscover URL https://autodiscover.mydomain.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.

Test Steps

Attempting to resolve the host name autodiscover.mydomain.com in DNS.
The host name resolved successfully.

Additional Details
IP addresses returned: x.x.x.x
Testing TCP port 443 on host autodiscover.mydomain.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.

Test Steps

ExRCA is attempting to obtain the SSL certificate from remote server autodiscover.mydomain.com on port 443.
ExRCA successfully obtained the remote SSL certificate.

Additional Details
Remote Certificate Subject: CN=*.mydomain.com, OU=Domain Control Validated, C=US, Issuer: CN=AlphaSSL CA - G2, O=AlphaSSL.
Validating the certificate name.
The certificate name was validated successfully.

Additional Details
The host name that was found, autodiscover.mydomain.com, is a wildcard certificate match for common name *.mydomain.com.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.

Test Steps

ExRCA is attempting to build certificate chains for certificate CN=*.mydomain.com, OU=Domain Control Validated, C=US.
One or more certificate chains were constructed successfully.

Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=GlobalSign Root CA, OU=Root CA, O=GlobalSign nv-sa, C=BE.
Analyzing the certificate chains for compatibility problems with versions of Windows.
No Windows compatibility problems were identified.

Additional Details
The certificate chain has been validated up to a trusted root. Root = CN=GlobalSign Root CA, OU=Root CA, O=GlobalSign nv-sa, C=BE.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.

Additional Details
The certificate is valid. NotBefore = 1/16/2012 4:26:12 PM, NotAfter = 1/16/2013 4:26:12 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.

Additional Details
Accept/Require Client Certificates isn't configured.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.

Test Steps

ExRCA is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.mydomain.com/AutoDiscover/AutoDiscover.xml for user me@mydomain.com.
ExRCA failed to obtain an Autodiscover XML response.

Additional Details
An HTTP 500 response was returned from Unknown.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.

Test Steps

Attempting to resolve the host name autodiscover.mydomain.com in DNS.
The host name resolved successfully.

Additional Details
IP addresses returned: x.x.x.x
Testing TCP port 80 on host autodiscover.mydomain.com to ensure it's listening and open.
The port was opened successfully.
ExRCA is checking the host autodiscover.mydomain.com for an HTTP redirect to the Autodiscover service.
ExRCA failed to get an HTTP redirect response for Autodiscover.

Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: You do not have permission to view this directory or page.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.

Test Steps

Attempting to locate SRV record _autodiscover._tcp.mydomain.com in DNS.
The Autodiscover SRV record wasn't found in DNS.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl03_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label>
Post #: 1

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