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Should I install Exchange again??

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Should I install Exchange again?? - 7.Jun.2012 11:54:00 AM

jkabush

Posts: 8
Joined: 11.Oct.2011
Status: offline

We have been having some issues with some of the features with Exchange 2010 that a previous person has setup.

Current issues are:

- Mail tips don't work
- Mail tracking doesn't work
- Out of Office doesn't work
- Can't share a calendar in Outlook 2010 only works in 2007
- Can't connect a Mac using Outlook
- Webmail options don't work - I keep on getting a login page.

My current version of Exchange 2010 is 14.00.0722.000.

Instead of trying to update the the exchange server and hoping that it would fix all my issues I decided just to create a new VM and just finished installing all the Windows updates. I'm now at the point to ready to install Exchange 2010/sp1 but I'm wondering if this is my best options.

I have no idea what the other person has done but I have now inherited this mess and I want to get it fixed.

What would you do? Are all my problems related? If I create a new Exchange server, it is easy to move the mailboxes over? I'm at a total lost of what I should do so I need some suggestions.

Thanks for your help.

James

Post #: 1

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RE: Should I install Exchange again?? - 7.Jun.2012 1:53:27 PM

de.blackman

Posts: 3542
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

Personally I would NOT migrate to another server. I would try and resolve the issues you are seeing. Whats to say that the issues will not be on the new server?! You have to remember that the configuration of Exchange is not on the local server but stored in active directory so installing a new server will not necessarily fix the issues!

To me it seems that some of these issues are related to autodiscover not being properly configured. Is this a single exchange server environment (all roles in one server) or do you have the roles split on different servers?

Were these things ever working or did you inherit the environment the way it is?

can you run get-autodiscovervirtualdirectory | FL and also get-webservicesvirtualdirectory | FL on the CAS server and post the results? Please hide your domain/server names if you wish before posting but let us know what you are using for your webmail URL.

_____________________________

Ibrahim Benna - Microsoft Exchange MVP
Forum Moderator
Navantis
@IbrahimBenna

(in reply to jkabush)

Post #: 2

RE: Should I install Exchange again?? - 7.Jun.2012 2:37:14 PM

jkabush

Posts: 8
Joined: 11.Oct.2011
Status: offline

It's my understanding it's never worked, I inherited these issues. Here are the results:

RunspaceId : 43cf6ff8-4a03-4563-9ade-09268e6077e4
Name : Autodiscover (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://mail/W3SVC/1/ROOT/Autodiscover
Path : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover
Server : SERVERmail
InternalUrl :
ExternalUrl :
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=Autodiscover (Default Web Site),CN=HTTP,CN=Protocols,CN=servermail2,CN=Servers,CN=Exch
ange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Melba,CN=Micros
oft Exchange,CN=Services,CN=Configuration,DC=md,DC=local
Identity : SERVERMAIL\Autodiscover (Default Web Site)
Guid : 122c0eee-00ba-46ff-96e8-68fdcac51e13
ObjectCategory : md.local/Configuration/Schema/ms-Exch-Auto-Discover-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchAutoDiscoverVirtualDirectory}
WhenChanged : 7/20/2011 10:09:31 PM
WhenCreated : 8/30/2010 6:50:53 PM
WhenChangedUTC : 7/21/2011 4:09:31 AM
WhenCreatedUTC : 8/31/2010 12:50:53 AM
OrganizationId :
OriginatingServer : WS.md.local
IsValid : True

RunspaceId : 43cf6ff8-4a03-4563-9ade-09268e6077e4
CertificateAuthentication :
InternalNLBBypassUrl : https://mail.md.local/ews/exchange.asmx
GzipLevel : High
Name : EWS (Default Web Site)
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : False
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://mail.md.local/W3SVC/1/ROOT/EWS
Path : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\exchweb\EWS
Server : servermail2
InternalUrl : https://mail.md.local/EWS/Exchange.asmx
ExternalUrl :
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols,CN=servermail2,CN=Servers,CN=Exchange Admi
nistrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Melba,CN=Microsoft Excha
nge,CN=Services,CN=Configuration,DC=msdk12,DC=local
Identity : servermail2\EWS (Default Web Site)
Guid : 37e50391-b74a-4112-972e-4007561ec7b5
ObjectCategory : md.local/Configuration/Schema/ms-Exch-Web-Services-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchWebServicesVirtualDirectory}
WhenChanged : 7/20/2011 10:09:31 PM
WhenCreated : 8/30/2010 6:51:01 PM
WhenChangedUTC : 7/21/2011 4:09:31 AM
WhenCreatedUTC : 8/31/2010 12:51:01 AM
OrganizationId :
OriginatingServer : WS.md.local
IsValid : True

I also noticed that I have redirection set to virtual directory such as /Exchange, /Exchweb, or /Public.

webmail.melbaschools.org

James

(in reply to de.blackman)

Post #: 3

RE: Should I install Exchange again?? - 7.Jun.2012 7:19:41 PM

jkabush

Posts: 8
Joined: 11.Oct.2011
Status: offline

I updated my server to Sp2 with the latest hot fix but still having the same issue. I can't access options in web mail, I get username/password incorrect. Also, out of office still won't work.

(in reply to jkabush)

Post #: 4

RE: Should I install Exchange again?? - 8.Jun.2012 5:14:23 PM

jkabush

Posts: 8
Joined: 11.Oct.2011
Status: offline

Finally got web mail working correctly externally but still having issues with internal web mail, I still can't access the options. Also OOO still doesn't work in Outlook.

I'm also showing this error.

The certificate for the URL https://servermail.md.local/autodiscover/autodiscover.xml is incorrect. For SSL to work, the certificate needs to have a subject of servermail.md.local, but the subject that was found is mail.md.org. Consider correcting service discovery, or installing a correct SSL certify

I would prefer not to install the certificate again and I don�t know how to correct service discovery.

(in reply to jkabush)

Post #: 5