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New Mail Suspended

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New Mail Suspended - 23.Aug.2012 2:58:45 PM   
mykrobinson

 

Posts: 2
Joined: 23.Nov.2010
Status: offline
I am an Exchange virgin, so please be gentle. I have a client who is running their own Exchange server, not set up by myself. As of today, she says that none of the users are able to send an email, however they can all receive. She gets the following error when trying to send:



I have checked to verify that they are not on any blacklist, and best I can tell, they are not. If it matters, they are using AVG Business Edition v10 for their security suite, once again not installed by me. It troubles me that supposedly no user can send. I need some troubleshooting steps to try to get this resolved. I don't know if I am just Googling for the wrong terms, but I cant find much on the topic. I suspect there may be an infection somewhere on the network that is hammering the exchange server and it has just locked down, but I don't really know where to begin looking. I have combed through the Exchange settings, but I really need some insight from an experienced user as to what I should be focusing on, and more importantly, how to locate teh true source of the problem.

Thanks in advance.

_____________________________

A computer once beat me at chess, but it was no match for me at kick boxing.
Emo Philips
Post #: 1
RE: New Mail Suspended - 27.Aug.2012 6:06:32 AM   
piyushagrawal

 

Posts: 107
Joined: 15.Sep.2011
Status: offline
Change the port number. This might work.

_____________________________

Thanks & Regards
Piyush
Exchange Admin @Lepide Software Pvt. Ltd.

(in reply to mykrobinson)
Post #: 2

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