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new users connecting to OWA but not to outlook

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new users connecting to OWA but not to outlook - 20.Dec.2013 3:38:20 AM   
ihsan

 

Posts: 5
Joined: 19.Dec.2013
Status: offline
HI i am having hosted exchange 2010 SP1 . i created new organization unit and also new mail boxes
when i try to connect mailbox with exchange it respond name/object not present when try to connect with old mailbox it connect properly however new mailbox open in OWA and work properly ...

is the new mailbox need some permissions etc Pleases Help ........
Post #: 1
RE: new users connecting to OWA but not to outlook - 31.Dec.2013 10:53:36 AM   
thehutch

 

Posts: 87
Joined: 3.Jan.2008
Status: offline
Either your AutoDiscover settings are not passing the right CAS information to your Outlook clients or there are some IIS configuration issues keeping you from connecting. Check against your config using this tool

https://testconnectivity.microsoft.com/

(in reply to ihsan)
Post #: 2
RE: new users connecting to OWA but not to outlook - 1.Jan.2014 1:02:00 PM   
ihsan

 

Posts: 5
Joined: 19.Dec.2013
Status: offline
Hi
following is the test results .
"
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method."
" Attempting to test potential Autodiscover URL https://xyz.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed."

please help how to resolve this

(in reply to thehutch)
Post #: 3
RE: new users connecting to OWA but not to outlook - 2.Jan.2014 5:41:08 AM   
Jamesmith

 

Posts: 12
Joined: 27.Dec.2013
Status: offline
@ishan,

I hope resource link will help you !

http://forums.msexchange.org/Exchange_2010_Oulook_Anywhere_Issue/m_1800549998/tm.htm

(in reply to ihsan)
Post #: 4

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