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alestan -> Random Emails Going To Junk Box - HELP!! (6.Jan.2014 5:41:47 PM)
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Hello All!
I am having an issue with a single Exchange 2007 user that will have known good emails go into junk box. I have done the following:
-Updated Exchange and defragged mailbox store, no errors to report
-Traced emails and get no errors to report in exchange server
-Removed junk email filtering via OWA, no change
-Set an SCL -1 for her profile on the exchange server to accept all messages in inbox, no change
-Created new mail profile, no change
-Removed mailbox and assigned new mailbox, no change
-Completely removed user account then reattached old mailbox as an archive, no change
The last 3 things I tried would work for a few days then known good emails would arrive back into junk box. There is no pattern that I can discern from this as an email that is white-listed will go into inbox normally then the next email from the same person goes into junk box.
Has anyone had this issue before? I am running out of things to try so any assistance would be much appreciated. Thank you!
P.S
Internet header details from whitelisted recipient that went into junk box below:
Received: from asp.reflexion.net (x.x.x.x) by remote.acme.com
(192.168.x.x) with Microsoft SMTP Server (TLS) id 8.3.342.0; Mon, 6 Jan
2014 11:04:12 -0800
Received: (qmail 31736 invoked from network); 6 Jan 2014 19:04:11 -0000
Received: from unknown (HELO mail-is-06.app.dca.reflexion.local) (10.81.14.6)
by 0 (rfx-qmail) with SMTP; 6 Jan 2014 19:04:11 -0000
Received: by mail-is-06.app.dca.reflexion.local (Reflexion email
security v7.10.2) with SMTP; Mon, 06 Jan 2014 14:04:11 -0500 (EST)
Received: (qmail 13180 invoked from network); 6 Jan 2014 19:04:10 -0000
Received: from unknown (HELO server506.appriver.com) (50.56.144.157) by 0
(rfx-qmail) with (DES-CBC3-SHA encrypted) SMTP; 6 Jan 2014 19:04:10 -0000
X-Note-AR-ScanTimeLocal: 1/6/2014 1:04:08 PM
X-Policy: kloecknermetals.com - kloecknermetals.com
X-Policy: kloecknermetals.com - kloecknermetals.com
X-Policy: kloecknermetals.com - kloecknermetals.com
X-Policy: kloecknermetals.com - kloecknermetals.com
X-Policy: kloecknermetals.com - kloecknermetals.com
X-Policy: Too many policies to list
X-Primary: phugheskelly@kloecknermetals.com
X-Note: This Email was scanned by AppRiver SecureTide
X-Virus-Scan: V-
X-Note-SnifferID: 0
X-Note: TCH-CT/SI:0-225/SG:5 1/6/2014 1:04:00 PM
X-GBUdb-Analysis: 0, 10.242.229.139, Ugly c=1 p=-0.959199 Source White
X-Signature-Violations: 0-0-0-32767-c
X-Note-419: 15.6001 ms. Fail:0 Chk:1345 of 1345 total
X-Note: SCH-CT/SI:0-1345/SG:1 1/6/2014 1:04:00 PM
X-Note: Spam Tests Failed:
X-Country-Path: UNKNOWN->PRIVATE->UNITED STATES
X-Note-Sending-IP: 10.242.229.139
X-Note-Reverse-DNS: smtp.exg6.exghost.com
X-Note-Return-Path: phugheskelly@kloecknermetals.com
X-Note: User Rule Hits:
X-Note: Global Rule Hits: G327 G328 G329 G330 G334 G335 G445
X-Note: Encrypt Rule Hits:
X-Note: Mail Class: VALID
X-Note: Headers Injected
Received: from [10.242.229.139] (HELO smtp.exg6.exghost.com) by
server506.appriver.com (CommuniGate Pro SMTP 6.0.2) with ESMTPS id 35240445;
Mon, 06 Jan 2014 13:04:08 -0600
Received: from DAGN05A-E6.exg6.exghost.com ([169.254.1.43]) by
HT06-E6.exg6.exghost.com ([10.242.230.113]) with mapi id 14.03.0158.001; Mon,
6 Jan 2014 13:03:00 -0600
From: Penny Hughes-Kelly <phugheskelly@kloecknermetals.com>
Subject: Kloeckner Load List
Thread-Topic: Kloeckner Load List
Thread-Index: Ac8K6+wtgoGLmSUsQR+7EIHZveEGGwABqPIAAAdGouA=
Date: Mon, 6 Jan 2014 19:03:00 +0000
Message-ID: <51109054F0C3B14C8DCBA4C3BC6B0C53217D58@DAGN05A-E6.exg6.exghost.com>
References: <51109054F0C3B14C8DCBA4C3BC6B0C53216B74@DAGN05A-E6.exg6.exghost.com>
<51109054F0C3B14C8DCBA4C3BC6B0C53217813@DAGN05A-E6.exg6.exghost.com>
In-Reply-To: <51109054F0C3B14C8DCBA4C3BC6B0C53217813@DAGN05A-E6.exg6.exghost.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [12.130.205.244]
x-rerouted-by-exchange:
Content-Type: multipart/alternative;
boundary="_000_51109054F0C3B14C8DCBA4C3BC6B0C53217D58DAGN05AE6exg6exgh_"
MIME-Version: 1.0
X-Rfx-Message-Id: 5929694235/13165404582/0001
X-Rfx-Recipient-Address: marciab@shipfli.com
To: Undisclosed recipients:;
Return-Path: phugheskelly@kloecknermetals.com
X-MS-Exchange-Organization-Antispam-Report: IPOnAllowList
X-MS-Exchange-Organization-SCL: -1
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