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Mails are not receiving - 7.Jan.2014 5:49:15 AM

raman1477

Posts: 1
Joined: 7.Jan.2014
Status: offline

HI ,

New exchange server 2013 implemented in our organization on windows 2012 base OS.
i can able to send and receive mails internally.

Issue

1. i am not receiving mails from other domains.

we have registered domain with godaddy.
i didnot know what entry need to give in A record and MX record.
kindly help it out on this.

Thanks & Regards,
Raman

Post #: 1

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RE: Mails are not receiving - 28.Jan.2014 4:09:09 AM

andrewdixon

Posts: 69
Joined: 26.Dec.2013
Status: offline

Hi Raman,

The issue may be possible because your exchange server is not configured correctly.
To configure the Exchange Server to send and receive mails from other domains, you can refer to the link mentioned below-
http://www.mustbegeek.com/configure-exchange-server-2013-to-send-and-receive-outside-email/
Hope this may solve your issue.

(in reply to raman1477)

Post #: 2

RE: Mails are not receiving - 9.Jun.2020 8:55:21 AM

Edwin009

Posts: 36
Joined: 4.Mar.2016
Status: offline

After understanding the reasons as well as symptoms of the error, now to resolve the error follow these steps:

First, you should check the email in which the problem is occurring. You can easily check it by sending the test mail from any external account to the internal account.
Now, go to the Exchange Management Console (EMC) & select Toolbox.
After this, click on the Message Tracking option. As soon as it is done, a login window will occur. For the completion of the login process, execute these steps:
Firstly, search for mails that are received
Now, choose the user
Then, type in the email address from where you have generated the test mail
Click on OK button
After receiving the search results, make double-click on it and get the details. In case the failure of the delivery report, follow these instructions:
Go to the Start menu & choose services.msc, then hit on Enter key.
Now, under the Services window, locate the Microsoft Exchange Transport & right-click on it to choose Restart
Once the service is restarted, perform the external mail text again to fix the problem
Hit and Trail Solution for Exchange Server Not Receiving External Emails
Firstly, put the server of a local DNS server in outer DNS lookups. For this, you need to go under services settings & then set the IP of the local DNS server for outer DNS lookups.
Now, restart MS Exchange transport & Front end services both.
Perform the modification in the Host file. For this, open the host file of MS Exchange Server 2013/2016 & enter below-mentioned entries: 10.10.10.100 mailserver 10.10.10.100 mailserver.yourdomain.com

(in reply to raman1477)

Post #: 3