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Ex07 to Ex13: Outlook issues for some mailboxes after migration

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Ex07 to Ex13: Outlook issues for some mailboxes after m... - 9.Apr.2014 4:54:36 PM   
belerek

 

Posts: 10
Joined: 18.Jan.2007
Status: offline
We're in the process of migrating mailboxes from Exchange 2007 to 2013. Most mailboxes don't have any issues, but for some, users are unable to use Outlook to connect to the mailbox after the migration. On Outlook 2007, Outlook starts, but cannot connect to the Exchange server, giving the Disconnected status. On Outlook 2013, Outlook doesn't start at all, instead showing this error msg:
Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)

We've tried a few things, such as resetting the Information Store & RPC Client Access services, and running 'outlook.exe /nonavpanes', but they've not helped. The only workaround we've found is to export out to PST, disable/disconnect the mailbox, create new mailbox, import from PST, delete profile and restart Outlook. But this creates another issue in that other users can't use the auto-suggestion to send to this mailbox b/c its GUID has changed (emailing to full email address works). Regardless, we'd like to avoid this issue altogether.

BTW, OWA works in all instances, so we know the mailbox content itself is fine.

Any ideas as to why some mailboxes are running into this issue, and how to fix them? Any feedback would be much appreciated. Thanks.
Post #: 1
RE: Ex07 to Ex13: Outlook issues for some mailboxes aft... - 16.Apr.2014 8:02:26 AM   
Gulab

 

Posts: 646
Joined: 31.Jul.2008
From: India
Status: offline
Are you running Exchange 2013 RTM or SP1?
All those Mailboxes are on same database which are not working?

_____________________________

Gulab Prasad,
Technology Consultant
Exchange Ranger
Check out CodeTwo’s tools for Exchange admins

(in reply to belerek)
Post #: 2
RE: Ex07 to Ex13: Outlook issues for some mailboxes aft... - 25.Apr.2014 6:04:35 PM   
andrewdixon

 

Posts: 69
Joined: 26.Dec.2013
Status: offline
hi,

If you are migrating from exchange 2007 to 2013, then you must know that Microsoft doesn't allow you to migrate to a version skipping an intermediate one i.e. 2010 in your case. You must use an utility tool to migrate your data without any hassle and to avoid the risks associated.
Seek the communities for the utility tool suggestions.

_____________________________

Thanks..
Andrewdixon
Microsoft Exchange server Pro/Expert
www.exchangeserverrecovery.com

(in reply to belerek)
Post #: 3
RE: Ex07 to Ex13: Outlook issues for some mailboxes aft... - 16.Jun.2014 12:25:16 AM   
JosephRobinson

 

Posts: 5
Joined: 14.Apr.2014
Status: offline
Step by step guide to Convert Exchange Mailbox to higher version. Read carefully and doit yourself.
http://exchangeserverstips.wordpress.com/2013/12/16/steps-to-move-exchange-server-mailbox-to-higher-version/

Thanks
Post #: 4
RE: Ex07 to Ex13: Outlook issues for some mailboxes aft... - 20.Jun.2014 6:55:37 AM   
EdaLutz

 

Posts: 4
Joined: 20.Jun.2014
Status: offline
Safe solution to repair corrupt EDB file and convert Exchange EDB file to PST file within seconds. Software has great features - With this software every user can export EDB file to PST file with whole EDB folders... http://www.****/

(in reply to JosephRobinson)
Post #: 5
RE: Ex07 to Ex13: Outlook issues for some mailboxes aft... - 20.Jan.2015 8:42:48 PM   
gmelodygong@gmail.co

 

Posts: 5
Joined: 4.Sep.2012
Status: offline
If you lost data from Ooutlook, you can use the free any data recovery.

I personally used and it works well.

(in reply to EdaLutz)
Post #: 6

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