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Exchange 2007 error relating to Public Folder Database - 6.Aug.2014 8:35:50 AM

ChrisJ83

Posts: 5
Joined: 5.Aug.2014
Status: offline

Hi

I am receiving the following error message in the Application logs.

"Event ID 8207, MSExchangeFBPublish

Error updating public folder with free/busy information on virtual machine BARR-EXCH-001. The error number is 0x80004005."

From researching I read I should follow the instructions located here http://support.microsoft.com/kb/945602

When I did this it still displayed Schedule+ FREE BUSY as {}.

Due to this it has been advised that our Public Folder Database is corrupt and I should create a new one. We don't actually use the PF so there is no data so I am happy with this however I noticed you can only have one PF on a mailbox server at any one time and I have previous tried to delete the database only to run into an error. When posting this question on Microsoft forums I was pointed to http://technet.microsoft.com/en-GB/library/bb123687(v=exchg.80).aspx and http://technet.microsoft.com/en-GB/library/aa998329(v=exchg.80).aspx.

Again from researching I was going to do the following due to the above methods of deleting the PF not working when I tried

1. Dismount Public Folder Database
2. Save and Clear application log
3. Rename C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group
C:\Program Files\Microsoft\Exchange Server\Mailbox\OldSSG
4. Mount the Public Folder Database, a dialog should appear stating a new database would be created. Click OK
5. Check the database mounts

As I have never done this before I was just looking for some advice as to whether it is advised to do the above and if so should it then fix the error I am receiving or will I still need to go through the Microsoft KB?

Any help/advice appreciated.

Cheers
Chris

Post #: 1

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RE: Exchange 2007 error relating to Public Folder Database - 13.Aug.2014 6:01:03 AM

AndrewCroskey

Posts: 4
Joined: 8.May2014
Status: offline

Hello
Here is some few tips to repair corrupt Exchange Server Database. Read and try.
http://exchangeserverstips.wordpress.com/2014/01/06/steps-to-repair-corrupt-exchange-server-database/

Thanks

Post #: 2

RE: Exchange 2007 error relating to Public Folder Database - 13.Aug.2014 8:07:52 AM

de.blackman

Posts: 3542
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

ChrisJ83,

the process you described is going to create a new/blank database file for the public folders. This will allow you to mount the database with no issues. It is definitely a do-able process.

If you do not use public folders may I ask why you have the PF database?

_____________________________

Ibrahim Benna - Microsoft Exchange MVP
Forum Moderator
Navantis
@IbrahimBenna

(in reply to AndrewCroskey)

Post #: 3

RE: Exchange 2007 error relating to Public Folder Database - 13.Aug.2014 8:25:54 AM

ChrisJ83

Posts: 5
Joined: 5.Aug.2014
Status: offline

To be honest I wanted to delete it as we don't have any Outlook 2003 clients and we don't use it however I got an error when trying to delete it so I thought I would try and fix the error I am getting regarding

"Event ID 8207, MSExchangeFBPublish

Error updating public folder with free/busy information on virtual machine BARR-EXCH-001. The error number is 0x80004005."

Then I could leave it alone or try and remove it again at a later date.

I can already mount and dismount the database it's just I can't fix the above error message so I assumed if I created a blank database I might have more joy fixing the error if it persisted after creating the new database.

Thanks for taking the time to respond.

(in reply to de.blackman)

Post #: 4

RE: Exchange 2007 error relating to Public Folder Database - 13.Aug.2014 8:43:01 AM

ChrisJ83

Posts: 5
Joined: 5.Aug.2014
Status: offline

This is the output I am getting

[PS] C:\Windows\system32>get-publicfolder -identity "\NON_IPM_SUBTREE\SCHEDULE+
FREE BUSY" -Recurse | fl name,replicas

Name : SCHEDULE+ FREE BUSY
Replicas : {}

Name : EX:/o=First Organization/ou=Exchange Administrative Group (FYDIBOHF2
3SPDLT)
Replicas : {BARR-EXCH-001\Second Storage Group\Public Folder Database}

Name : EX:/o=First Organization/ou=First Administrative Group
Replicas : {}

So I am thinking that the SCHEDULE+ FREE BUSY having no replicas is causing me the error and instead of {} it should be {BARR-EXCH-001\Second Storage Group\Public Folder Database}.

The entry EX:/o=First Organization/ou=First Administrative is from Exchange 2003 as I missed a few things in my Exchange 2003 to 2007 migration.

(in reply to ChrisJ83)

Post #: 5

RE: Exchange 2007 error relating to Public Folder Database - 13.Aug.2014 8:57:34 AM

ChrisJ83

Posts: 5
Joined: 5.Aug.2014
Status: offline

Sorry for the number of posts but just found another article which seems similar to my situation.

http://social.technet.microsoft.com/Forums/en-US/6a4b83cd-7d98-49b1-beac-5b20a489c431/the-error-number-is-0x80004005

Before I go about recreating the database should I try the following command

Set-PublicFolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY EX:/o=First Organization/ou=First Administrative Group" -Replicas "BARR-EXCH-001\Second Storage Group\Public Folder Database"

You don't happen to know if that is the correct command do you?

(in reply to ChrisJ83)

Post #: 6

RE: Exchange 2007 error relating to Public Folder Database - 13.Aug.2014 2:02:18 PM

de.blackman

Posts: 3542
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

For top-level system folders, they do not have replicas. it is the subfolders that will contain the replicas. The command you specified will add the current PF database as a replica so it should work.

_____________________________

Ibrahim Benna - Microsoft Exchange MVP
Forum Moderator
Navantis
@IbrahimBenna

(in reply to ChrisJ83)

Post #: 7

RE: Exchange 2007 error relating to Public Folder Database - 15.Aug.2014 4:16:09 AM

ChrisJ83

Posts: 5
Joined: 5.Aug.2014
Status: offline

Hi Ibrahim Benna

Thanks for helping me out on this subject I have fixed the MSExchangeFBPublish by setting a replica for the First Organization, First Administrative Group for \NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY

I used the below Powershell command.

Set-PublicFolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=First Organization/ou=First Administrative Group" -Replicas "SERVERNAME\Second Storage Group\Public Folder Database"

I was hoping this issue was having a knock on effect with our Veeam backup however that isn't the case as I am still receiving the error "Information Store (1920) Shadow copy instance 1 aborted." relating to the VSS Writer I believe.

I will investigate that further now.

Thanks again really appreciate it.

(in reply to de.blackman)

Post #: 8