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Autodiscover configuration with multiple websites/hosts

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Autodiscover configuration with multiple websites/hosts - 13.Apr.2015 8:13:08 PM

gritz_1

Posts: 1
Joined: 13.Apr.2015
Status: offline

I have 2 sites, both experiencing the same issue.
Both sites run SBS (1-2011, 1-2008).
Both sites use a separate vendor for their web presence.
This presents an issue with running RPC over HTTP.
The external DNS records (hosted by their website vendor) as below:

domain.com MX mail.domain.com
domain.com TXT "v=spf1 mx include:att.net ~all"
domain.com A 202.211.58.2
mail.domain.com A 70.136.63.42
remote.domain.com A 70.136.63.42
www.domain.com A 202.211.58.2
_autodiscover._tcp.domain.com SRV 0 443 remote.domain.com

When attempting to use RPC over HTTP the following error occurs:

Validating the certificate name. Certificate name validation failed.
Host name domain.com doesn't match any name found on the server certificate CN=www3.webvendor.com, OU=Operations, O=Webvendor Telecom, L=Edison, S=New Jersey, C=US.
Elapsed Time: 1 ms.

The problem is DNS tries to go to www.domain.com/autodiscover and the result is the error above - of course the name can't be found, Webvendor uses their OWN certificate on 443, not the one on the SBS server.
I have attempted many different ways to get around this but all have failed.
Any ideas/input would be greatly appreciated - I really need to get their email set up on Outlook on the desktop for their remote offices, but right now I have them relying on OWA.

_____________________________

Gregory J Ritz

Post #: 1

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RE: Autodiscover configuration with multiple websites/h... - 15.Apr.2015 8:06:17 PM

ryanmok

Posts: 3
Joined: 15.Apr.2015
Status: offline

The default autodiscover search order looks like this:

1. SCP lookup - Outlook will get Autodiscover information from Active Directory. If that fails, Outlook begins it's "non-domain" connected logic (as I like to call it), and will go in order down this list
2. HTTPS root domain query - Outlook, if not domain joined, uses the RIGHT HAND SIDE of the users SMTP address to do this query. So using the domain from my example, it will search for
https://domain.com/autodiscover/autodiscover.xml
3. HTTPS Autodiscover domain query - If the above search yields no response, the next URL Outlook will try is
https://autodiscover.domain.com/autodiscover/autodiscover.xml
4. HTTP redirect method
5. SRV record query
6. Local XML file
7. cached URL in the Outlook profile (new for Outlook 2013)

Obviously your outlook is using method 2 and attempt to connect to domain.com (not www.domain.com) where pointing to your website hosted by vendor.

You may try to use register to control the outlook autodiscover behavior.
https://support.microsoft.com/en-us/kb/2212902

(in reply to gritz_1)

Post #: 2