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OWA is not receiving messages from outside.

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OWA is not receiving messages from outside. - 10.Jul.2016 11:58:00 AM   
arvee1015

 

Posts: 1
Joined: 7.Jan.2015
Status: offline
Hi,
I would like to ask some help on my problem. I find out that our email is not receiving any messages from outside of the domain. It can receive and send locally, I can send to outside of the domain but I cannot receive email from the outside.

This is the error that is shown by the Microsoft Analyzer.

*******
Attempting to send a test email message to vee@dentoplastcenters.com using MX mail.dentoplastcenters.com.
Delivery of the test email message failed.

Additional Details

The server returned status code 554 - Transaction failed. The server response was: 5.4.6 Hop count exceeded - possible mail loop
Exception details:
Message: Transaction failed. The server response was: 5.4.6 Hop count exceeded - possible mail loop
Type: System.Net.Mail.SmtpException
Stack trace:
at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)
at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Exchange.Tools.ExRca.Tests.SmtpMessageTest.PerformTestReally()
Elapsed Time: 1588 ms.

< Message edited by arvee1015 -- 10.Jul.2016 11:59:15 AM >
Post #: 1

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