Exchange 2010 SP3 RU14 install fails (Full Version)

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D LP -> Exchange 2010 SP3 RU14 install fails (19.Aug.2016 12:29:52 PM)

We are running Windows SBS Server 2011 with Exchange 2010 SP3 RU6 on the same box (non virtual). I have been trying to run the latest rollup RU14 and can't get beyond this error. ( I have tried earlier RU packages, downloaded new copies of RU14 - same error code each time they are run)

Here is the error message:
"The installer encountered an unexpected error while installing this package. This may indicate a problems with this package. The error code is 2771."

In the event log there are 2 MsiInstaller entries: Events: 10005, 1023

10005
"Product: Microsoft Exchange Server -- The installer encountered an unexpected error while installing this package. This may indicate a problem with this package. The error code is 2771. The arguments are: AdminTools, , "

1023
"Product: Microsoft Exchange Server - Update 'Update Rollup 14 for Exchange Server 2010 Service Pack 3 (KB3151097) 14.3.301.0' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\netadmin\AppData\Local\Temp\1\MSI8348.LOG. "

Running the RU from an elevated command prompt crashes instantly.

Has anyone successfully worked through this issue? Any thoughts on what could be causing this problem?

Thank you in advance for your help.




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