pop3 server not answering (Full Version)

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aestone -> pop3 server not answering (29.Aug.2005 12:57:00 AM)

Hello All:

I am hopeful that someone can help me solve this problem. Whenever I open Outlook and it attempts to retrieve mail from my Exchange Server, I get the following message in Outlook:

Receiving reported error (0x80042108) Outlook is unable to connect to your incoming (pop3) email server. If you continue to receive this message contact your Server's Administrator or ISP.

Can someone please tell me how to fix this error, thanks




bej -> RE: pop3 server not answering (29.Aug.2005 7:15:00 AM)

Is your client running any Norton software?
http://support.microsoft.com/default.aspx?scid=kb;en-us;318790




aestone -> RE: pop3 server not answering (29.Aug.2005 3:36:00 PM)

Hello:

No, I am not running any Norton programs.




Erudit -> RE: pop3 server not answering (30.Aug.2005 3:59:00 AM)

Hi

Have you checked to see if there is a pop3 account set up in outlook as well as the exchange server?

This can be done from control panel>mail it may be something this simple !




aestone -> RE: pop3 server not answering (30.Aug.2005 10:49:00 AM)

Hello:

I have setup the account in outlook. It is when outlook checks the pop3 server that I get the error message. The pop3 server is not responding to Outlook, I get no mail from the pop3 server.

The pop3 service is running.




bej -> RE: pop3 server not answering (31.Aug.2005 5:30:00 AM)

Have you installed any updates for Outlook?

Try to disable antivirus scan.

Try to reinstall Outlook.




_ DeBas _ -> RE: pop3 server not answering (31.Aug.2005 7:58:00 AM)

Can you do a test with
telnet servername 110

is it responding?




aestone -> RE: pop3 server not answering (31.Aug.2005 9:34:00 AM)

Hello DeBas:




aestone -> RE: pop3 server not answering (31.Aug.2005 9:36:00 AM)

Hello DeBas:




aestone -> RE: pop3 server not answering (31.Aug.2005 9:40:00 AM)

Hello DeBas:

Yes, it is responding. It says +OK Micreosoft Exchange Server 2003 Pop3 Server version 6.5.7226.0 aestone.stone-and-stone.com Ready.

When I push enter at the cursor, it returns:

ERR Protocol error




_ DeBas _ -> RE: pop3 server not answering (31.Aug.2005 10:20:00 AM)

Try this KB doc for using telnet
http://support.microsoft.com/kb/165186/en-us

Also try outlook express. It gives better reasons why it could not send/receive.




aestone -> RE: pop3 server not answering (31.Aug.2005 5:18:00 PM)

Hello again DeBas:

I tried the article, at the second prompt I get the ERR protocol error message again.

I tried Outlook Express and I receive the following error message:

The host 'stone-and-stone.com' could not be found. Please verify that you have entered the server name correctly (it is entered correctly).Account: 'stone-and-stone.com' Server: 'stone-and-stone.com' Protocol POP3, Port 110, Secure (SSL): no Socket error: 11004, Error Number 0x800CCC0D




bej -> RE: pop3 server not answering (1.Sep.2005 5:21:00 AM)

HereŽs some troubleshooting tips:
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514




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