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mailbox store dismount again and again

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mailbox store dismount again and again - 18.Dec.2003 12:20:00 PM

s_atai

Posts: 22
Joined: 10.Feb.2003
From: Iran
Status: offline

hi all
during full backup some error ocurred and the job was terminated unexpectedly now when i try to mount the mailbox store it will be mounted but become dismounted after some minutes and this will happen again and again
does anyone know anything about this matter?
tanx in advance

Post #: 1

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RE: mailbox store dismount again and again - 18.Dec.2003 2:56:00 PM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

What errors does the Event Viewer reveal ?

(in reply to s_atai)

Post #: 2

RE: mailbox store dismount again and again - 18.Dec.2003 4:24:00 PM

s_atai

Posts: 22
Joined: 10.Feb.2003
From: Iran
Status: offline

the main problem is :

the mailbox store become dismounted after some minutes that I mount it and this will happen again and again

tanx for ur attention

(in reply to s_atai)

Post #: 3

RE: mailbox store dismount again and again - 18.Dec.2003 8:09:00 PM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Yeah I got that, but in order to troubleshoot the problem, I need to be aware of any Event errors in your application log ?

(in reply to s_atai)

Post #: 4

RE: mailbox store dismount again and again - 19.Dec.2003 6:07:00 AM

s_atai

Posts: 22
Joined: 10.Feb.2003
From: Iran
Status: offline

hi Henrik Walther ,
there is no error in the application log and I should give u some info :
I checked all my databases (Priv.edb/Priv.stm and Pub.edb/Pub.stm) and every thing is ok . All of them are consistence and the check point file is valid.
do u have any solution. ur urgent reply will be appreciated.

(in reply to s_atai)

Post #: 5

RE: mailbox store dismount again and again - 19.Dec.2003 11:25:00 AM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Do you have any 3rd party AV software etc. running ?

(in reply to s_atai)

Post #: 6

RE: mailbox store dismount again and again - 19.Dec.2003 1:02:00 PM

s_atai

Posts: 22
Joined: 10.Feb.2003
From: Iran
Status: offline

yes , mcafee 4.5.1 and group shield is installed on the server

(in reply to s_atai)

Post #: 7

RE: mailbox store dismount again and again - 19.Dec.2003 1:40:00 PM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Has the problem appeared relatively shortly after installing these products ?

(in reply to s_atai)

Post #: 8

RE: mailbox store dismount again and again - 19.Dec.2003 1:56:00 PM

s_atai

Posts: 22
Joined: 10.Feb.2003
From: Iran
Status: offline

no, the problem occured while backup job was terminated unexpectedly

(in reply to s_atai)

Post #: 9

RE: mailbox store dismount again and again - 19.Dec.2003 11:32:00 PM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Ok then you may wanna check the consistency of the database by the help of ESEUTIL...

(in reply to s_atai)

Post #: 10

RE: mailbox store dismount again and again - 20.Dec.2003 11:49:00 AM

s_atai

Posts: 22
Joined: 10.Feb.2003
From: Iran
Status: offline

I checked all my databases (with eseutil)(Priv.edb/Priv.stm and Pub.edb/Pub.stm) and every thing is ok . All of them are consistence and the check point file is valid.
is there any other solution?

(in reply to s_atai)

Post #: 11