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Disaster Recovery - Error 1041724 after restore, store wont mount

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Disaster Recovery - Error 1041724 after restore, store ... - 21.Oct.2004 4:36:00 AM

wsiler

Posts: 2
Joined: 21.Oct.2004
From: Scottsdale, AZ
Status: offline

I suffered a server failure where my HDDs scrammed on my RAID 5. I was able to bring the drives back online and plan to get as much info off and onto another server as soon as possible. Hwoever, the following problem is occurring. If I try to mount my store,

I get error 1041724 an internal processing error has occurred.... blah, blah...

The event viwer shows this on my mount attempt...
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

So far I have tried every trick I can think of...

eseutil /mh returned that the DB was Clean Shutdown

"isinteg -s myserver -fix -test alltests" returns this...
Only databases marked as Offline can be checked
Index Status Database-Name
Storage Group Name: First Storage Group
1 Offline Mailbox Store (E2DOMAZ)
2 Online Public Folder Store (E2DOMAZ)
Enter a number to select a database or press

You have selected First Storage Group / Mailbox Store
Continue?(Y/N)y
Isinteg cannot initiate verification process.
Please review the log file for more information.

I tried to just recover and...
eseutil /p completed successfully.

I can remove all my files (rename mdbdata) and restart my information service and store and the system will come online. Just cannot do it with my old DB file.

I cannot find any log file form isinteg to review so that has me stumped. There was a isinteg.pri in the BIN folder but it has info dated from the 15th, same date as my DB if that is no coincidence.

I have verified that there is a SystemAccount in the users for my domain for the mailbox in Exchange.

Log file replay would not run at all. My logs are from the day before.

So...
The DB shows clean shutdown. The streaming file was generated using the createstm switch when I did my eseutil /mh.

Is there a guru in the house who can get me on the path? I have exhausted all my technet and msdn resources.

Thanks all!

Wiley

[ October 21, 2004, 04:56 AM: Message edited by: Wiley ]

Post #: 1

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RE: Disaster Recovery - Error 1041724 after restore, st... - 2.Nov.2004 4:43:00 PM

pjhutch

Posts: 3578
Joined: 21.Jul.2001
From: W Yorks, England
Status: offline

To successfully mount a store, it must be 'Consistent'. Corrupt logs or stores can cause a database to be unmountable. Using ESEUTIL or a restore from a good backup is the only way to get it consistent again and therefore mountable.

(in reply to wsiler)

Post #: 2

RE: Disaster Recovery - Error 1041724 after restore, st... - 2.Nov.2004 11:58:00 PM

MSRyman

Posts: 63
Joined: 31.Oct.2004
From: Dallas Tx
Status: offline

http://support.microsoft.com/kb/271339/EN-US/

http://support.microsoft.com/?id=274534

One of these should be your answer. If not please provide more detail

(in reply to wsiler)

Post #: 3