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Backup problem with Exchange

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Backup problem with Exchange - 17.May2005 7:03:00 PM   
clandtech

 

Posts: 78
Joined: 1.Jul.2004
From: Australia
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not sure if this is the right spot but I will post here anyway, I am using sbs2003 with backup exec 9.1 with all the latestservice packs loaded.
When i run my backup everynight backup exec cannot copy about 5-6 emails out of a few users mailboxes, I hav since figured out it look as though those emails are spam and viruses, the backup says it fails but it does go trough and backup everything just misses these few files.

Any ideas on how to either skip these files or back them up this is the error i get there are a more but this is example, these are out of the backup exec log., I have given backup exec group full admin privelages over the information store and I also execute the backup exec with the admin account. any idea's

Backup - \\CSERVER\Microsoft Exchange Mailboxes
-Access denied to file Gen Thompson [gen]Top of Information StoreInboxSpamed?.
-Access denied to file Gen Thompson [gen]Top of Information StoreInboxRe: Old times.
Post #: 1
RE: Backup problem with Exchange - 18.May2005 1:50:00 AM   
ruwand

 

Posts: 41
Joined: 11.Oct.2002
From: Sri Lanka
Status: offline
Hey,

You can exclude the anti-virus program from scanning these files (ex: x:\exchsrvr\) and check it out.

Cheers !
Rat M

(in reply to clandtech)
Post #: 2
RE: Backup problem with Exchange - 18.May2005 2:42:00 AM   
clandtech

 

Posts: 78
Joined: 1.Jul.2004
From: Australia
Status: offline
What does the Anti Virus have to do with this ?
The backup exec problem i mean

Thanks

(in reply to clandtech)
Post #: 3
RE: Backup problem with Exchange - 18.May2005 11:58:00 AM   
ScottyFryer

 

Posts: 417
Joined: 19.May2004
From: Courtice
Status: offline
The files could be locked by the virus scanner and thus why it is saying access denied. Also try running an ESEUTIL /g on the store to see if there is any corruption and possibly an ISINTEG -S <servername> -fix -test alltests might correct it as well.

(in reply to clandtech)
Post #: 4
RE: Backup problem with Exchange - 18.May2005 6:38:00 PM   
clandtech

 

Posts: 78
Joined: 1.Jul.2004
From: Australia
Status: offline
Thanks Guys will try, I have removed everything in quarintine in Nortons Antivirus 9.0 groupware.
Should the bad mail directoy ever be cleaned out in the exchsrv directory ?

(in reply to clandtech)
Post #: 5
RE: Backup problem with Exchange - 20.May2005 9:01:00 AM   
bej

 

Posts: 705
Joined: 3.May2005
From: Sweden
Status: offline
Yes you should get rid of the badmail. ThereŽs a small application that can do it for you and either archive or delete them.
http://www.microsoft.com/downloads/details.aspx?FamilyID=782AAF0F-6239-40AD-ADDA-97863D852FF7&displaylang=en

(in reply to clandtech)
Post #: 6
RE: Backup problem with Exchange - 23.May2005 6:45:00 PM   
clandtech

 

Posts: 78
Joined: 1.Jul.2004
From: Australia
Status: offline
Thanks Guys I will try that now, its been a pain in my but [Smile]

(in reply to clandtech)
Post #: 7

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