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Auto reply - 6.Jul.2000 12:20:00 PM   
Adrian

 

Posts: 3
Joined: 27.Jun.2000
From: S.Wales, UK
Status: offline
Hi...
I want to be able to send an auto reply to clients who e-mail us from our web-site.
We have only 5 agents replying to e-mails at present.
I can set up an auto reply using the rules wizard no problem, BUT if the client replies to our response e-mail I dont want the standard message sent back to then again !
How can I set this up so that the auto reply only gets sent once per client ???????

Any help would be appreciated. (MD's going mental !)

Post #: 1

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